Is patient satisfaction sensitive to changes in the quality of care? An exploitation of the Hawthorne effect

Journal of Health Economics

Volumn 27, Issue 2, 2008, Pages 444-459

  Leonard, Kenneth L ^a  

^a UNIVERSITY OF MARYLAND   (United States)

Author keywords

Hawthorne effect; Health care quality; Patient satisfaction; Tanzania

Indexed keywords

HEALTH CARE; HEALTH WORKER; SENSITIVITY ANALYSIS;

ADOLESCENT; ARTICLE; CHILD; CONSULTATION; CONTROLLED STUDY; FEMALE; HAWTHORNE EFFECT; HEALTH CARE QUALITY; HUMAN; MALE; PATIENT CARE; PATIENT SATISFACTION;

ADOLESCENT; BEHAVIOR; CHILD; CHILD, PRESCHOOL; EFFECT MODIFIERS (EPIDEMIOLOGY); FEMALE; HEALTH CARE SURVEYS; HUMANS; MALE; OUTCOME ASSESSMENT (HEALTH CARE); PATIENT SATISFACTION; QUALITY OF HEALTH CARE; TANZANIA;

AFRICA; EAST AFRICA; SUB-SAHARAN AFRICA; TANZANIA;

EID: 40849147022     PISSN: 01676296     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jhealeco.2007.07.004     Document Type: Article

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