What Are You Waiting For? A Study of Resident Physician-Parent Communication in a Pediatric Emergency Department

Annals of Emergency Medicine

Volumn 51, Issue 4, 2008, Pages 361-366

  Cramm, Kelly J ^a,b   Dowd, Mary D ^a  

^a CHILDREN S MERCY HOSPITAL   (United States)

^b ORLANDO REGIONAL MEDICAL CENTER   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; AGE; ARTICLE; CONTROLLED STUDY; EDUCATION; EMERGENCY HEALTH SERVICE; EMERGENCY MEDICINE; FEMALE; GENDER; HUMAN; INTERPERSONAL COMMUNICATION; INTERVIEW; MAJOR CLINICAL STUDY; MALE; PARENT; PRIORITY JOURNAL; RESIDENCY EDUCATION; RESIDENT;

ADULT; CHILD; CHILD, PRESCHOOL; COMMUNICATION; EMERGENCY SERVICE, HOSPITAL; FEMALE; HOSPITALS, PEDIATRIC; HUMANS; INFANT; INTERNSHIP AND RESIDENCY; INTERVIEWS AS TOPIC; LOGISTIC MODELS; MALE; PARENTS; PROFESSIONAL-FAMILY RELATIONS; RISK FACTORS;

EID: 40849126676     PISSN: 01960644     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.annemergmed.2007.09.032     Document Type: Article

References (21)

1. Teutsch C. Patient-doctor communication. Med Clin North Am 87 (2003) 1115-1145
2. Bertakis K.D. The communication of information from physician to patient: a method for increasing patient retention and satisfaction. J Fam Pract 5 (1977) 217-222
3. Ong L.M.L., DeHaes J.C.J.M., Hoos A.M., et al. Doctor-patient communication: a review of the literature. Soc Sci Med 40 (1995) 903-918
4. US Department of Health and Human Services. Healthy People 2010. With Understanding and Improving Health, and Objectives for Improving Health. 2 Vols. 2nd ed. (2000), US Government Printing Office, Washington, DC
5. American Academy of Medical Administrators, Partnership for Clear Health Communication Steering Committee. Eradicating low health literacy: the first public health movement of the 21st century: overview white paper. [Internet] (2003), The Academy, Des Plaines, IL. http://www.aameda.org/MemberServices/Exec/Articles/sum03/EradicatingLowHealthcareLiteracy.pdf Mar (cited 2004 Apr 22), Accessed October 12, 2006
6. Stewart M., Brown J.B., Donner A., et al. The impact of patient-centered care on outcomes. J Fam Pract 49 (2000) 796-807
7. Korsch B.M., Gozzi E.K., and Francis V. Gaps in doctor-patient communication I: doctor-patient interaction and patient satisfaction. Pediatrics 12 (1968) 855-871
8. Francis V., Korsch B.M., and Morris M.J. Gaps in doctor-patient communication: patients' response to medical advice. N Engl J Med 280 (1969) 535-540
9. Ihler E. Patient-physician communication: editor's note. MS JAMA 289 (2003) 92
10. Levinson W., Roter D.B., Mulloly J.B., et al. Physician-patient communication: the relationship with malpractice claims among primary care physicians and surgeons. JAMA 277 (1997) 553-559
11. Beckman H.B., Markakis K.M., Suchman A.L., et al. The doctor-patient relationship and malpractice. Lessons from plaintiff depositions. Arch Intern Med 154 (1994) 1365-1370
12. Huntington B., and Kuhn N. Communication gaffes: a root cause of malpractice claims. Proc (Bayl Univ Med Cent) 16 (2003) 157-161
13. Lester G.W., and Smith S.G. Listening and talking to patients. A remedy for malpractice suits?. West J Med 158 (1993) 268-272
14. Levinson W. Physician-patient communication. A key to malpractice prevention. JAMA 272 (1994) 1619-1620
15. Shapiro R.S., Simpons D.E., Lawrence S.L., et al. A survey of sued and nonsued physicians and suing patients. Arch Intern Med 149 (1989) 2190-2196
16. Vincent C., Young M., and Phillips A. Why do people sue doctors?. A study of patients and relatives taking legal action. Obstet Gynecol Survey 50 (1995) 103-105
17. Hickson G.B., Clayton E.W., and Entman S.S. Obstetricians' prior malpractice experience and patients' satisfaction with care. JAMA 272 (1994) 1583-1587
18. Bourhis R.Y., Roth S., and MacQueen G. Communication in the hospital setting: a survey of medical and everyday language use amongst patients, nurses, and doctors. Soc Sci Med 28 (1989) 339-346
19. Pendleton D.A., and Bochner S. The communication of medical information in general practice consultations as a function of patients' social class. Soc Sci Med 14A (1980) 669-673
20. Hall J.A., Irish J.T., Roter D.L., et al. Satisfaction, gender, and communication in medical visits. Med Care 32 (1994) 1216-1231
21. Spahr C.D., Flugstad N.A., and Brousseau D.C. The impact of a brief expectation survey on parental satisfaction in the pediatric emergency department. Acad Emerg Med 13 (2006) 1280-1287