A process oriented approach to the service concepts

Proceedings - ICSSSM'06: 2006 International Conference on Service Systems and Service Management

Volumn 1, Issue , 2006, Pages 785-790

  Balin, Savas ^a   Giard, Vincent ^a  

^a UNIVERSITÉ PARIS DAUPHINE   (France)

Author keywords

Good service continuum; Inseparability; Service classification and characteristics (IHIP); Service definition

Indexed keywords

CLASSIFICATION (OF INFORMATION); INDUSTRIAL MANAGEMENT;

GOOD-SERVICE CONTINUUM; SERVICE CLASSIFICATION AND CHARACTERISTICS (IHIP); SERVICE DEFINITION;

INDUSTRIAL ECONOMICS;

EID: 40649128391     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ICSSSM.2006.320562     Document Type: Conference Paper

References (37)