A concept of service engineering: A modeling method and a tool for service design

Proceedings - ICSSSM'06: 2006 International Conference on Service Systems and Service Management

Volumn 1, Issue , 2006, Pages 13-18

  Hara, Tatsunori ^a   Arai, Tamio ^a   Shimomura, Yoshiki ^b  

^a UNIVERSITY OF TOKYO   (Japan)

^b TOKYO METROPOLITAN UNIVERSITY   (Japan)

Author keywords

CAD; Service design; Service engineering

Indexed keywords

COMPUTATIONAL METHODS; COMPUTER AIDED DESIGN; CUSTOMER SATISFACTION; PARAMETER ESTIMATION;

ENGINEERING DESIGN; SERVICE DESIGN; SERVICE ENGINEERING;

VALUE ENGINEERING;

EID: 40649104332     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ICSSSM.2006.320581     Document Type: Conference Paper

References (23)