Influence of learned optimism and organisational ethos on organisational citizenship behaviour: a study on Indian corporations

International Journal of Human Resources Development and Management

Volumn 5, Issue 1, 2005, Pages 85-98

  Niranjana, Phalgu ^a   Pattanayak, Biswajeet ^a  

^a KIIT UNIVERSITY   (India)

Author keywords

learned optimism; organisational citizenship behaviour (OCB); organisational ethos

Indexed keywords

EID: 40549100235     PISSN: 14656612     EISSN: 17415160     Source Type: Journal    
DOI: 10.1504/IJHRDM.2005.005987     Document Type: Article

References (38)

1. Allen, T.D. (1996) Examining the Effects of Performance Beyond Role Requirements: A Field and Laboratory Study, Unpublished Doctoral Dissertation, University of Tennessee, Knoxville.
2. Borman, W.C., White, L.A. and Dorsey, D.W. (1995) ‘Effects of rate task performance and interpersonal factors on supervisor and peer performance ratings’, Journal of Applied Psychology, Vol. 80, pp.168–177.
3. Cooke, R.A. and Szumal, J.L. (1993) ‘Measuring normative beliefs and shared behavioural expectations in organisations: the reliability and validity of the organisational culture inventory’, Psychological Reports, Vol. 72, pp.1299–1330.
4. Deal, T. and Kennedy, A. (1982) Corporate Cultures, Reading, Addison-Wesley, MA.
5. Deluga, R.J. (1998) ‘Leader member exchange quality and effectiveness ratings: the role of subordinate supervisor conscientiousness similarity’, Group & Organisation Management, Vol. 23, pp.189–216.
6. Dhar, U., Dhar, S. and Rajasekar, J. (2002) ‘Creating performing teams: learned optimism & Confucian dynamism’, in Pattanayak, B., Gupta, V. and Niranjana, P. (Eds.): Creating Performing Organisations, Response Books, New Delhi, pp.351–366.
7. Goleman, D. (1995) Emotional Intelligence – Why it can Matter More than IQ? Bantham Books, New York.
8. Jardine, J.J. and Bargraim, J.J. (2000) The Relationship Between Perceived Fairness at Work and Organisational Citizenship Behaviour, A University of Cape Town working paper.
9. Kar, D.P. and Tewari, H.R. (1999) ‘Organisational culture and organisational citizenship behaviour’, Indian Journal of Industrial Relations, Vol. 34, No. 4, pp.421–433.
10. LePine, J.A. and Van Dyne, L. (1998) ‘Predicting voice behaviour in work groups’, Journal of Applied Psychology, Vol. 83, pp.853–868.
11. Levenson, R. et al. (1994) ‘The influence of age and gender on affect, physiology and their interrelations: a study on long-term marriages’, Journal of Personality & Social Psychology, Vol. 67.
12. MacKenzie, S.B., Podsakoff, P.M. and Fetter, R. (1991) ‘Organisational citizenship behaviour and objective of productivity as determinants of managerial evaluations of salespersons’ performance’, Organisational Behaviour & Human Decision Processes, Vol. 50, pp.123–150.
13. MacKenzie, S.B., Podsakoff, P.M. and Fetter, R. (1993) ‘The impact of organisational citizenship behaviour on evaluations of sales performance’, Journal of Marketing, Vol. 57, pp.70–80.
14. Moorman, R.H. and Blakely, G.L. (1995) ‘Individualism – collectivism as an individual difference predictor of organisational citizenship behaviour’, Journal of Organisational Behaviour, Vol. 16, pp.127–142.
15. Morrison, E.W. (1994) ‘Role definitions and organisational citizenship behaviour: the importance of the employee’s perspective’, Academy of Management Journal, Vol. 37, pp.1543–1567.
16. Motowidlo, S.J. and Van Scotter, J.R. (1994) ‘Evidence that task performance should be distinguished from contextual performance’, Journal of Applied Psychology, Vol. 79, pp.475–480.
17. Niranjana, P. and Pattanayak, B. (2002) ‘Role of hierarchical position and gender in an organisation in determining role stress: a study on bank executives’, Sankalpa, X, Vol. 1, pp.21–34.
18. Organ, D.W. (1988) Organisational Citizenship Behaviour: The Good Soldier Syndrome, Lexington Books, Lexington, MA.
19. Organ, D.W. (1990a) ‘The motivational basis of organisational citizenship behaviour’, in Staw, B.M. and Cummings, L.L. (Eds.): Research in Organisational Behaviour, Vol. 12, JAI, Greenwich, CT, pp.43–72.
20. Organ, D.W. (1990b) ‘The subtle significance of job satisfaction’, Clinical Laboratory Management Review, Vol. 4, pp.94–98.
21. Pareek, U. (1997) Organisational Ethos: OCTAPACE Profile. Training Instruments for Human Resource Development, Tata McGraw-Hill, New Delhi.
22. Pascale, R. and Athos, A. (1981) The Art of Japanese Management, Simon & Schuster, New York.
23. Pattanayak, B. and Mishra, P.K. (1997) Life in Organisations, A.H. Wheeler, Allahabad.
24. Pattanayak, B., Gupta, V. and Niranjana, P. (2002) Creating Performing Organisations, Response Books, New Delhi.
25. Peters, T.J. and Waterman, R.H. Jr. (1982) In Search of Excellence, Harper Row, New York.
26. Pethe, S., Chaudhuri, S., Dhar, S. and Dhar, U. (2000) Manual for Learned Optimism Scale, National Psychological Corporation, Agra.
27. Podsakoff, P.M. and MacKenzie, S.B. (1994) ‘Organisational citizenship behaviours and sales unit effectiveness’, Journal of Marketing Research, Vol. 3, No. 1, pp.351–363.
28. Podsakoff, P.M., MacKenzie, S.B. and Hui, C. (1993) ‘Organisational citizenship behaviours and managerial evaluations of employee performance: a review and suggestions for future research’, in Ferris, G.R. and Rowland, K.M. (Eds.): Research in Personnel and Human Resource Management, JAI Press, Greenwich, CT, Vol. 11, pp.1–40.
29. Sandelands, L.E. (2000) ‘Male and female in organisational behaviour’, Journal of Organisational Behaviour, Vol. 23, pp.149–165.
30. Schein, E.H. (1990) ‘Organisational culture’, American Psychologist, Vol. 43, No. 2, pp.109–119.
31. Scholz, C. (1987) ‘Corporate culture and strategy – the problem of strategic fit’, Long Range Planning, Vol. 20, No. 4, pp.78–87.
32. Seligman, M.E.P. (1991) Learned Optimism, Pocket Books, New York.
33. Sinha, J.B.P. (1995) The Culture Context of Leadership and Power, Sage, New Delhi.
34. Srivastava, S. (2000) ‘Concepts of culture and organisational analysis: a perspective’, The Journal of Business Perspective, Special Issue, pp.32–42.
35. Stamper, C.L. and Van Dyne, L. (2001) ‘Work status and organisational citizenship behaviour: a field study of restaurant employees’, Journal of Organisational Behaviour, Vol. 22, pp.517–536.
36. Van Dyne, L. and Ang, S. (1998) ‘Organisational citizenship behaviour of contingent workers in Singapore’, Academy of Management Journal, Vol. 41, pp.692–703.
37. Van Dyne, L., Graham, J.W. and Dienesch, R.M. (1994) ‘Organisational citizenship behaviour: construct redefinition, measurement, and validation’, Academy of Management Journal, Vol. 37, No. 4, pp.765–802.
38. Van Mannen, J. (1976) ‘Breaking in socialisation to work’, in Dubin, R. (Ed.): Handbook of Work, Organisations and Society, Rand Mcnally, Chicago.