Development of an AHP-QFD framework for designing a tourism product

International Journal of Services and Operations Management

Volumn 4, Issue 3, 2008, Pages 321-344

  Das, Debadyuti ^a   Mukherjee, Kampan ^b  

^a UNIVERSITY OF DELHI   (India)

^b INDIAN SCHOOL OF MINES   (India)

Author keywords

AHP; Analytic hierarchy process; HOQ; House of quality; Operating strategies; QFD; Quality function deployment; Tourism product; Touristic needs

Indexed keywords

EID: 40249098902     PISSN: 17442370     EISSN: 17442389     Source Type: Journal    
DOI: 10.1504/IJSOM.2008.017297     Document Type: Article

References (51)