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Volumn , Issue , 2007, Pages

An empirical exploration of how process standardization reduces outsourcing risks

Author keywords

[No Author keywords available]

Indexed keywords

ADMINISTRATIVE DATA PROCESSING; ELECTRONIC COMMERCE; INDUSTRIAL ECONOMICS; STANDARDIZATION;

EID: 39749187733     PISSN: 15301605     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/HICSS.2007.63     Document Type: Conference Paper
Times cited : (27)

References (53)
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