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Volumn 23, Issue 3, 2007, Pages 166-170
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Telephone techniques and etiquette: A medical practice staff training tool
a
NONE
(United States)
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Author keywords
Answering machine; Call back; Caller; Cell phone; Confidentiality; Courtesy; Etiquette; Message; Phone; Reception; Receptionist; Telephone; Voicemail
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Indexed keywords
ACCURACY;
CONFIDENTIALITY;
HABIT;
INFORMATION SERVICE;
MANAGEMENT;
MEDICAL PRACTICE;
PRACTICE GUIDELINE;
SHORT SURVEY;
STAFF TRAINING;
TECHNIQUE;
TELEPHONE;
ARTICLE;
HUMAN;
HUMAN RELATION;
ORGANIZATION AND MANAGEMENT;
PERSONNEL MANAGEMENT;
UNITED STATES;
EFFICIENCY, ORGANIZATIONAL;
HUMANS;
PRACTICE MANAGEMENT, MEDICAL;
PROFESSIONAL-PATIENT RELATIONS;
STAFF DEVELOPMENT;
TELEPHONE;
UNITED STATES;
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EID: 39749169844
PISSN: 87550229
EISSN: None
Source Type: Journal
DOI: None Document Type: Short Survey |
Times cited : (3)
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References (0)
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