Applying contextual design to ERP system implementation

Conference on Human Factors in Computing Systems - Proceedings

Volumn , Issue , 2006, Pages 147-152

  Vilpola, Inka ^a   Väänänen Vainio Mattila, Kaisa ^a   Salmimaa, Taru ^a  

^a TAMPERE UNIVERSITY OF TECHNOLOGY   (Finland)

Author keywords

Contextual design; COTS; Enterprise resource planning system; ERP implementation

Indexed keywords

BUSINESS PROCESS; COMMERCIAL-OFF-THE-SHELF; CONTEXT OF USE; CONTEXTUAL DESIGN; COTS; ENTERPRISE RESOURCE PLANNING SYSTEMS; ERP IMPLEMENTATION; ERP SYSTEM;

DESIGN; HUMAN ENGINEERING;

ENTERPRISE RESOURCE PLANNING;

EID: 39749134294     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/1125451.1125485     Document Type: Conference Paper

References (6)

1. AMR Research. The Enterprise Resource Planning Report, 2004-2009. AMR Research Market Analytix Reports, 15 June 2005, (2005).
2. Beyer, H., Holtzblatt, K. Contextual Design: Defining Customer-Centered Systems. San Francisco: Morgan Kaufmann 1998.
3. Davenport, T.H. Mission Critical: Realizing the Promise of Enterprise Systems. Harvard Business School Press, Boston, MA (2000).
4. ISO13407. Human-centred Design Processes for Interactive Systems. Switzerland, Genève: International Org. for Standardization, (1999).
5. Kumar, V., Maheshwari, B., Kumar, U. An investigation of critical management issues in ERP implementation: empirical evidence from Canadian organizations. Technovation. Vol. 23(10), (2003).
6. Vilpola, I., Väänänen-Vainio-Mattila, K. Evaluating Human Factors in ERP Implementations. In the Proc. of the 12th European Conference on Information Technology Evaluation (ECITE2005), Edited by Dan Remenyi, Academic Conferences Limited Reading, UK (2005), pp. 511-520.