Developing a data quality framework for asset management in engineering organisations

International Journal of Information Quality

Volumn 1, Issue 1, 2007, Pages 100-126

  Lin, Shien ^a   Gao, Jing ^a   Koronios, Andy ^a   Chanana, Vivek ^a  

^a UNIVERSITY OF SOUTH AUSTRALIA   (Australia)

Author keywords

Data quality; DQ; Engineering asset management

Indexed keywords

DECISION MAKING;

ASSET DATUM; AUSTRALIAN ENGINEERING; BUSINESS DECISIONS; DATA QUALITY; ENGINEERING ASSET MANAGEMENTS; EXPLORATORY RESEARCH;

ASSET MANAGEMENT;

EID: 39149125648     PISSN: 17510457     EISSN: 17510465     Source Type: Journal    
DOI: 10.1504/IJIQ.2007.013378     Document Type: Article

References (50)

1. ARC Advisory Group (2004) Asset Information Management-A CALM Prerequisite, White Paper, ARC Advisory Group, Dedham, USA.
2. Ballou, D.P. and Pazer, H.L. (1995) 'Designing information systems to optimize the accuracy-timeliness tradeoff', Information Systems Research, Vol. 6, No. 1, pp.51-72.
3. Ballou, D.P., Wang, R.Y., Pazer, H.L. and Tayi, K.G. (1998) 'Modeling information manufacturing systems to determine information product quality', Management Science, Vol. 44, No. 4, pp.463-485.
4. Batini, C., Catarci, T. and Scannapiceco, M. (2004) 'A survey of data quality issues in cooperative information systems', Tutorial Presented at the 23rd International Conference on Conceptual Modeling (ER2004), Shanghai, China.
5. Bever, K. (2000) 'Understanding plant asset management systems', Maintenance Technology, July-August, pp.20-25.
6. Bouzeghoub, M. and Peralta, V. (2004) 'A framework for analysis of data freshness', Proceedings of the First ACM International Workshop on Information Quality in Information Systems (IQIS 2004), Paris, France.
7. British Standards Institute (2004) PAS 55: Asset Management. Part 1: Specification for the Optimised Management of Physical Infrastructure Asset.
8. Cavaye, A.L.M. (1996) 'Case study research: a multi-faceted research approach for IS', Information System Journal, Vol. 6, pp.227-242.
9. CIEAM (2003) Business Plan V1.0, Centre for Integrated Engineering Asset Management, Brisbane, Australia.
10. Davis, D. and Cosenza, R.M. (1988) Business Research for Decision Making, 2nd ed., Boston, PWS-Kent.
11. Desisto, D. (2004) Bad Sales Data is Worse than No Data at All, Research Paper, Gartner Research, Stamford, USA.
12. Eerens, E. (2003) Business Driven Asset Management for Industrial and Infrastructure Assets, Le Clochard, Australia.
13. English, L.P. (1999) Improving Data Warehouse and Business Information Quality: Methods for Reducing Costs and Increasing Profits, Willey and Sons, New York, USA.
14. Firth, C. (1996) 'Data quality in practice: experience from the frontline', The Proceedings of 1996 Conference of Information Quality, Cambridge, USA.
15. Fox, C., Levitin, A.V. and Redman, T.C. (1994) 'The notion of data and its quality dimensions', Information Processing and Management, Vol. 30, No. 1, pp.9-19.
16. Giannoccaro, A., Shanks, G. and Darke, P. (1999) 'Stakeholder perceptions of data quality in a data warehouse environment', Australian Computer Journal, Vol. 31, No. 4, pp.110-117.
17. Huang, K., Lee, Y. W. and Wang, R.Y. (1999) Quality Information and Knowledge, Prentice-Hall, Upper Saddle River, NJ.
18. IPWEA (2002) International Infrastructure Management Manual, Australia/New Zealand Edition, The Institute of Public Works Engineering, Australia.
19. Ives, B., Olson, M., and Baroudi, J.J. (1983) 'The measurement of user information satisfaction', Communications of the ACM, Vol. 26, No. 10, pp.785-793.
20. Kahn, B.K., Strong, D.M. and Wang, R.Y. (2002) 'Information quality benchmarks: product and services performance', Communications of the ACM, Vol. 45, No. 4, pp.184-192.
21. Klein, H.K. and Myers, M.D. (1999) 'A set of principles for conducting and evaluating interpretive field studies in information systems', MIS Quarterly, Vol. 23, No. 1, pp.67-93.
22. Koronios, A. (2006) Foreword of Challenges of Managing Information Quality in Service Organisations, Idea Group Inc., USA.
23. Koronios, A. and Haider, A. (2003) 'Managing engineering assets: a knowledge based asset management methodology through information quality', E-Business and Organisations in the 21th Century, pp.443-452.
24. Koronios, A., Lin, S. and Gao, J. (2005) 'A data quality model for asset management in engineering organisations', Proceedings of the 10th International Conference on Information Quality (ICIQ 2005), 4-6 November, Cambridge, MA, USA, pp.27-51.
25. Kriebel, C.H. (1979) 'Evaluating the quality of information systems', in Szysperski, N. and Grochla, E. (Eds.): Design and Implementation of Computer Based Information Systems, Sijthroff and Noordhoff, Germantown.
26. Levitin, A.V. and Redman, T.C. (1998) 'Data as a resource: properties, implications and prescriptions', Sloan Management Review, Vol. 40, No. 1, pp.89-101.
27. Lin, S., Gao, J. and Koronios, A. (2006) 'Key data quality issues for enterprise asset management in engineering organisations', International Journal of Electronic Business Management (IJEBM), Vol. 4, No. 1, pp.96-110.
28. Liu, L. and Chi, L. (2002) 'Evolutionary data quality-a theory-specific view', Proceedings of the 7th Intl. Conf. on Information Quality, Massachusetts Institute of Technology, Cambridge, MA, pp.292-304.
29. Mitroff, I.I. and Linstone, H.A. (1993) The Unbounded Mind: Breaking the Chains of Traditional Business Thinking, Oxford University Press, New York.
30. Naumann, F. (2002) Quality-Driven Query Answering for Integrated Information Systems, LNCS 2261, Springer-Verlag, Berlin, Germany.
31. Neely, P. and Pardo, T. (2002) Teaching Data Quality Concepts Through Case Studies, Center for Technology in Government, Albany.
32. Neely, P., Gao, J., Lin, S. and Koronios, A. (2006) 'The deficiencies of current data quality tools in the realm of engineering asset management', Proceedings of AMCIS, Acapulco, México.
33. Orr, K. (1998) 'Data quality and system theory', Communications of the ACM, Vol. 41, No. 2, pp.66-71.
34. Sandberg, U. (1994) 'The coupling between process and product quality-the interplay between maintenance and quality in manufacturing', Euromaintenance, Amsterdam.
35. Saraph, J.V., Benson, P.G. and Schroeder, R.G. (1989) 'An instrument for measuring the critical factors of quality management', Decision Sciences, Vol. 20, No. 4, pp.810-829.
36. Saunders, D. (2004) 'Innovation in asset management-achieving a nexus of cost and capability', UDT Pacific 2004, Hawaii, USA.
37. Segev, A. (1996) 'On information quality and the WWW impact a position paper', Proceedings of 1996 Conference of Information Quality, 25-26 October, Cambridge, MA, USA.
38. Shanks, G. and Darke, P. (1998) 'Understanding data quality in a data warehouse', Australian Computer Journal, Vol. 30, No. 4, pp.122-128.
39. Snitkin, S. (2003) 'Collaborative asset lifecycle management vision and strategies', Research Report, ARC Advisory Group, Dedham, USA.
40. Spires, C. (1996) 'Asset and maintenance management-becoming a boardroom issue', Managing Service Quality, Vol. 6, No. 3, pp.13-15.
41. Steed, J.C. (1988) 'Aspects of how asset management can be influenced by modern condition monitoring and information management systems', IEE Research Article, The Institution of Electrical Engineers, UK.
42. Strong, D.M. (1997) 'IT process designs for improving information quality and reducing exception handling: a simulation experiment', Information and Management, Vol. 31, pp.251-263.
43. United States General Accounting Office (US GAO) (2004) Water Infrastructure: Water Utility Asset Management, GAO-04-461, Washington DC.
44. Wand, Y. and Wang, R.Y. (1996) 'Anchoring data quality dimensions in ontological foundations', Communications of the ACM, Vol. 39, No. 11, pp.86-95.
45. Wang, R.Y. (1998) 'A product perspective on total data quality management', Communications of the ACM, Vol. 41, No. 2, pp.58-65.
46. Wang, R.Y. and Strong, D.M. (1996) 'Beyond accuracy: what data quality means to data consumers', Journal of Management Information Systems, Vol. 12, No. 4, pp.5-33.
47. Wang, R.Y., Storey, V.C., and Firth, C.P. (1995) 'A framework for analysis of quality research', IEEE Transactions on Knowledge and Data Engineering, Vol. 7, No. 4, pp.623-640.
48. Woodhouse, J. (2003) 'Asset management: concepts and practices', Research Article, The Woodhouse Partnership, Kingsclere, UK.
49. Xu, H., Nord, J.H., Nord, G.D. and Lin, B. (2003) 'Key issues of accounting information quality management: Australian case studies', Industrial Management and Data Systems, Vol. 103, No. 7, pp.461-470.
50. Yin, P.K. (2003) Case Study Research: Design and Methods, 3rd ed., Thousand Oaks, Sage, CA.