Policies utilizing tactical inventory for service-differentiated customers

Operations Research Letters

Volumn 36, Issue 2, 2008, Pages 259-264

  Duran, Serhan ^a   Liu, Tieming ^b   Simchi Levi, David ^c   Swann, Julie L ^d  

^a MIDDLE EAST TECHNICAL UNIVERSITY   (Turkey)

^b OKLAHOMA STATE UNIVERSITY   (United States)

^c MASSACHUSETTS INSTITUTE OF TECHNOLOGY   (United States)

^d Georgia Institute of Technology   (United States)

Author keywords

Service differentiation; Tactical inventory; Two class

Indexed keywords

CUSTOMER SATISFACTION; INDUSTRIAL ECONOMICS; INVENTORY CONTROL;

SERVICE DIFFERENTIATION; TACTICAL INVENTORY;

PUBLIC POLICY;

EID: 39149095318     PISSN: 01676377     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.orl.2007.05.013     Document Type: Article

References (9)

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