Collaborative capital: Conversation for a change

Nursing Management

Volumn 37, Issue 11, 2006, Pages 24-28

  Pilette, Patricia C ^a  

^a principal of Executive and Organizational Development in Framington   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COOPERATION; HUMAN; LEADERSHIP; NURSING; PATIENT CARE; PUBLIC RELATIONS; REVIEW;

COOPERATIVE BEHAVIOR; HUMANS; INTERPROFESSIONAL RELATIONS; LEADERSHIP; NURSING; PATIENT CARE TEAM;

EID: 39049178437     PISSN: 07446314     EISSN: 15388670     Source Type: Journal    
DOI: None     Document Type: Article

References (10)

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2. Patterson K, et al. Crucial Conversations: Tools for Talking When Stakes Are High. New York, NY: McGraw-Hill; 2002:3.
3. Kohn L, et al. To Err Is Human: Building a Safer Health System. Washington, DC: National Academy Press; 2000:127.
4. Health Grades Quality Study. Patient safety in American hospitals. Golden, Colo: Health Grades, Inc.; July 2004.
5. Joint Commission on Accreditation of Healthcare Organizations. Root causes of medication errors 1995-2003.
6. Rosenstein A. Disruptive behavior and clinical outcomes: perceptions of nurses and physicians. Nurs Manage. 2005;36(1):18-27.
7. VitalSmarts, LC. Silence kills: the seven crucial conversations in healthcare.
8. Patterson K, et al. Crucial Confrontations. New York, NY: Simon & Schuster; 2005:32.
9. Argyris C. Overcoming Organizational Defenses: Facilitating Organizational Learning. Needham, Mass: Allyn & Brown; 1990.
10. Covey S. The 7 Habits of Highly Effective People. New York, NY: Simon & Schuster; 1990:235.