Improving business processes electronically: An action research study in new zealand and the us

Journal of Global Information Technology Management

Volumn 10, Issue 3, 2007, Pages 6-27

  Kock, Ned ^a   Deluca, Dorrie ^b  

^a TEXAS A AND M INTERNATIONAL UNIVERSITY   (United States)

^b UNIVERSITY OF DELAWARE   (United States)

Author keywords

Action research; Collaborative technologies; Electronic communication; Knowledge sharing; Process improvement

Indexed keywords

EID: 38949209940     PISSN: 1097198X     EISSN: None     Source Type: Journal    
DOI: 10.1080/1097198X.2007.10856447     Document Type: Article

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