Crossing the quality chasm: Creating the ideal patient care experience

Nursing Economics

Volumn 25, Issue 5, 2007, Pages

  Gold, Kathleen S ^a  

^a UNIVERSITY OF MICHIGAN HOSPITALS   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

AMBULATORY CARE; ARTICLE; COOPERATION; EVIDENCE BASED MEDICINE; HEALTH CARE POLICY; HEALTH CARE QUALITY; HEALTH SERVICE; HUMAN; ORGANIZATION; ORGANIZATION AND MANAGEMENT; PATIENT CARE; PRACTICE GUIDELINE; SAFETY; TREATMENT OUTCOME; UNITED STATES; UNIVERSITY HOSPITAL;

ACADEMIC MEDICAL CENTERS; AMBULATORY CARE; CONTINUITY OF PATIENT CARE; COOPERATIVE BEHAVIOR; EVIDENCE-BASED MEDICINE; GUIDELINES AS TOPIC; HEALTH CARE REFORM; HEALTH SERVICES NEEDS AND DEMAND; HUMANS; INSTITUTE OF MEDICINE (U.S.); MICHIGAN; OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE); PATIENT CARE TEAM; PATIENT-CENTERED CARE; QUALITY ASSURANCE, HEALTH CARE; SAFETY MANAGEMENT; UNITED STATES;

EID: 38949153876     PISSN: 07461739     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (7)

1. American Academy of Family Physicians (AAFP), American Academy of Pediatrics (AAP), American College of Physicians (ACP), & American Osteopathic Association (AOA). (2007). Joint principles of the patient-centered medical home. Retrieved August 21, 2007, from http: //www.acponline.org/hpp/approve_ip.pdf
2. American College of Physicians (ACP). (2006). The advanced medical home: A patient-centered, physician-guided model of health care: A policy monograph. Retrieved August 21, 2007, from http:// www.acponline.org/hpp/adv_med.pdf
3. Billi, J., Carli, T., Gold, K.S., Kin, J., Larin, L., Rizzo, J., et al. (2006). Executive summary: University of Michigan Health System: Future state for the ideal patient care experience. Retrieved September 11, 2007, from http://www.med.umich.edu/prmc/ExecutiveSummary.doc
4. Brooten, D., & Naylor, M.D. (1999). Transitional environments that optimize outcomes. In A.S. Hinshaw, S. Feetham, & J. Shaver (Eds.), Handbook of clinical nursing research (pp. 641-653). Thousand Oaks, CA: Sage.
5. Forster, A.J., Murff, H.J., Peterson, J.F, Gandhi, T.K., & Bates, D.W. (2003). The incidence and severity of adverse events affecting patients after discharge from the hospital. Annals of Internal Medicine, 138(3), 161-167.
6. Institute of Medicine (IOM). (2001). Crossing the quality chasm: A new health system for the 21st century. Washington, DC: National Academy Press.
7. University of Michigan Health System (UMHS). (2006). Michigan quality system. http://www.med.umich.edu/mqs