Evaluating hospital service quality from a physician viewpoint

International Journal of Health Care Quality Assurance

Volumn 21, Issue 1, 2008, Pages 75-86

  Hensen, Peter ^a   Schiller, Meinhard ^a   Metze, Dieter ^a   Luger, Thomas ^a  

^a UNIVERSITY OF MÜNSTER   (Germany)

Author keywords

Customer services quality; Doctors; Germany; Hospitals; Questionnaires

Indexed keywords

ARTICLE; HEALTH CARE QUALITY; HUMAN; ORGANIZATION AND MANAGEMENT; PHYSICIAN; TREATMENT OUTCOME;

HUMANS; OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE); PHYSICIANS; QUALITY INDICATORS, HEALTH CARE; QUALITY OF HEALTH CARE;

EID: 38949103715     PISSN: 09526862     EISSN: None     Source Type: Journal    
DOI: 10.1108/09526860810841174     Document Type: Article

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