What instills trust? A qualitative study of phishing

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 4886 LNCS, Issue , 2007, Pages 356-361

  Jakobsson, Markus ^a,b   Tsow, Alex ^a   Shah, Ankur ^a   Blevis, Eli ^a   Lim, Youn Kyung ^a  

^a INDIANA UNIVERSITY   (United States)

^b Raven White Inc

Author keywords

Authenticity; Design; Email; Experiment; Phishing; Psychology; Stimuli; Think aloud; User interface design; Web pages

Indexed keywords

ELECTRONIC MAIL; NETWORK PROTOCOLS; ONLINE SYSTEMS; USER INTERFACES; WEBSITES;

ONLINE ADVERTISING; PHISHING; USER INTERFACE DESIGN;

COMPUTER CRIME;

EID: 38549134858     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-540-77366-5_32     Document Type: Conference Paper

References (8)

1. Camtasia Studio Screen Recorder for Demos, Presentations and Training, Camtasia Studio 4, TechSmith Corportation (2006), http://www.techsmith.com/ camtasia.asp
2. Dhamija, R., Tygar, J.D., Hearst, M.: Why phishing works. In: CHI 2006. Proceedings of the SIGCHI conference on Human Factors in computing systems, pp. 581-590. ACM Press, New York (2006)
3. Downs, J.S., Holbrook, M.B., Cranor, L.F.: Decision strategies and susceptibility to phishing. In: SOUPS 2006. Proceedings of the second symposium on Usable privacy and security, pp. 79-90. ACM Press, New York (2006)
4. Friedman, B., Hurley, D., Howe, D.C., Feiten, E., Nissenbaum, H.: Users' conceptions of web security: A comparative study. In: CHI 2002. extended abstracts on Human factors in computing systems, pp. 746-747. ACM Press, New York (2002)
5. Griffith, V., Jakobsson, M.: Messin' with Texas, Deriving Mother's Maiden Names Using Public Records. In: Ioannidis, J., Keromytis, A.D., Yung, M. (eds.) ACNS 2005. LNCS, vol. 3531, Springer, Heidelberg (2005)
6. Jakobsson, M., Ratkiewicz, J.: Designing Ethical Phishing Experiments: A Study of (ROT13) rOnl Query Features. In: WWW 2006 (2006)
7. Whalen, T., Inkpen, K.M.: Gathering evidence: Use of visual security cues in web browsers. In: Graphics Interface 2005. ACM International Conference Proceeding Series, vol. 112. pp. 137-144. Canadian Human-Computer Communications Society, Waterloo (2005)
8. Likert, Rensis.: A technique for the measurement of attitudes. Archives of Psychology 140 (June 1932)