Experiences with commercial telephone-based dialogue systems;Erfahrungen mit kommerziellen telefon-sprachdialogsystemen

IT - Information Technology

Volumn 46, Issue 6, 2004, Pages 315-321

  Nöth, Elmar ^a   Horndasch, Axel ^b   Gallwitz, Florian ^b   Haas, Jürgen ^b  

^a UNIVERSITY OF ERLANGEN NUREMBERG   (Germany)

^b Sympalog Voice Solutions GmbH   (Germany)

Author keywords

I.2.7. Natural Language Processing Conversational Dialogue Systems; Interactive Voice Response; IVR; Usability

Indexed keywords

INFORMATION SYSTEMS; INFORMATION USE; NATURAL LANGUAGE PROCESSING SYSTEMS; REAL TIME SYSTEMS;

DEPLOYED SYSTEMS; DIALOGUE SYSTEMS; GERMAN COMPANIES; I.2.7.; INTERACTIVE VOICE RESPONSE; MIXED-INITIATIVE; SPOKEN DIALOGUE SYSTEM; VOICE RESPONSE SYSTEMS; [NATURAL LANGUAGE PROCESSING] CONVERSATIONAL DIALOG SYSTEM;

SPEECH PROCESSING;

EID: 38549085115     PISSN: 16112776     EISSN: 21967032     Source Type: Journal    
DOI: 10.1524/itit.46.6.315.54681     Document Type: Article

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