Striving for seamlessness: Procedures manuals as a tool for organizational control

Personnel Review

Volumn 24, Issue 4, 1995, Pages 50-57

  Cohen, Claire ^a  

^a UNIVERSITY OF HULL   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 3843121905     PISSN: 00483486     EISSN: None     Source Type: Journal    
DOI: 10.1108/00483489510091774     Document Type: Article

References (12)

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2. Anthony, P., Managing Culture, Open University Press, Buckingham, 1994.
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4. Donaldson, J., Key Issues in Business Ethics, Academic Press, London, 1989, p. 124.
5. Bittner, E., “The concept of organization”, in Turner, R. (Ed.), Ethnomethodology, Penguin Education, Harmondsworth, 1974, pp. 69–81.
6. Cotgrove, S., The Science of Society, Allen & Unwin, London, 1967, p. 256.
7. Kermode, F., The Genesis of Secrecy, Harvard University Press, Cambridge, MA, 1979.
8. Mann, T., Death in Venice, trans. Lowe-Porter, H., Penguin, Harmondsworth, 1973.
9. Selznick, P., TVA and the Grass Roots, Harper, New York, NY, 1966.
10. J.W. von Goethe, Natur und Kunst, [1800], in Trunz, E. (Ed.), Goethe Gedichte, C.H. Beck, Munich, 1978.
11. Zimmerman, D.H., “Record-keeping and the intake process in a public welfare agency”, in Turner, R. (Ed.), Ethnomethodology, Penguin, Harmondsworth, 1974, pp. 128–43.
12. Checkland, P.B., Systems Thinking, Systems Practice, Wiley, Chichester, 1981.