Past experience and future tourism decisions

Annals of Tourism Research

Volumn 16, Issue 3, 1989, Pages 333-344

  Mazursky, David ^a  

^a HEBREW UNIVERSITY OF JERUSALEM   (Israel)

Author keywords

expectations; satisfaction; tourism decisions

Indexed keywords

EID: 38249024173     PISSN: 01607383     EISSN: None     Source Type: Journal    
DOI: 10.1016/0160-7383(89)90048-0     Document Type: Article

References (30)

1. Consumer Satisfaction The Effect of Disconfirmed Expectancy on Perceived Product Performance
2. Selected Determinants of Consumer Satisfaction and Complaint Behavior
3. Dissatisfaction with a Construction of Satisfaction
4. Learning and Imagery
5. Expectations and Norms in Models of Consumer Satisfaction
6. An Experimental Study of Consumer Effort Expectation and Satisfaction
7. An Investigation into the Determinants of Consumer Satisfaction
8. The Inclination to Reimmigrate A Structural Analysis of the Case of Israelis Residing in France and in the USA
9. Klachtenbehandeling bij Geschillencommissies (Complaint Handling in arbitration Committees
10. Satisfaction with Vacation
11. Satisfaction with Leisure Time Activities
12. Mood States and Consumer Behavior
13. Insights into the Repeat Vacation Phenomenon
14. A General Nonmetric Technique for Finding the Smallest Co-ordinate Space for a Configuration
15. The Experiential Aspect of Consumption Consumer Fantasies Feelings and Fun
16. A Longitudinal Assessment of Consumer Satisfaction/Dissatisfaction The Dynamic Aspect of the Cognitive Process
17. Multiple Brand Analysis of Expectation and Disconfirmation Effects on Satisfaction
18. Effect of Expectation and Disconfirmation on Postexposure Product Evaluations: An Alternative Interpretation
19. A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions
20. Measurement and Evaluation of Satisfaction Processes in Retail Settings
21. Consumer Expectations Product Performance and Perceived Product Quality
22. Disconfirmation of Consumer Expectation Through Product Trial
23. Consumer Research on Tourism: Mental and Behavioral Constructs
24. Vacation Decisions, Activities, and Satisfactions
25. Predicting Purchase and Other Behaviors from General Contextually Specific Intentions
26. Intrapersonal Affective Influences upon Consumer Satisfaction
27. Modelling Consumer Satisfaction Processes Using Experience-based Norms
28. Affective and Cognitive Factors in Preferences