Study on the factors of customer's loyalty in E-business world

2007 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2007

Volumn , Issue , 2007, Pages 3469-3472

  Liu, Da Wei ^a  

^a HANGZHOU DIANZI UNIVERSITY   (China)

Author keywords

CRM; E business; E commerce; Internet; Loyalty

Indexed keywords

ADMINISTRATIVE DATA PROCESSING; CUSTOMER SATISFACTION; INFORMATION MANAGEMENT; INTERNET; ONLINE SYSTEMS;

E-BUSINESS; LOYALTY;

ELECTRONIC COMMERCE;

EID: 38049088954     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/WICOM.2007.859     Document Type: Conference Paper

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