An extended expectation confirmation model for information systems continuance

2007 International Conference on Wireless Communications, Networking and Mobile Computing, WiCOM 2007

Volumn , Issue , 2007, Pages 3879-3881

  Min, Qin ^a   Shenghua, Xu ^b  

^a JIANGXI NORMAL UNIVERSITY   (China)

^b JIANGXI UNIVERSITY OF FINANCE AND ECONOMICS   (China)

Author keywords

Expectation confirmation model; IS continuance; Perceived enjoyment

Indexed keywords

COGNITIVE SYSTEMS; COMPUTATION THEORY; DATA RECORDING; MATHEMATICAL MODELS; STUDENTS;

EXPECTATION CONFIRMATION MODEL; IS CONTINUANCE; PERCEIVED ENJOYMENT;

INFORMATION SYSTEMS;

EID: 38049068804     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/WICOM.2007.959     Document Type: Conference Paper

References (22)

1. J.Y.L. Thong, S.-J. Hong, and K.Y. Tam, "The effects of post-adoption beliefs on the expectation-confirmation model for information technology continuance", International Journal of Human-Computer Studies, Elsevier Ltd., Science direct, 2006, 64: pp. 799-810.
2. A. Bhattacherjee, "Understanding Information Systems Continuance: An expectation-confirmation model", MS Quarterly, Management Information Systems Research Center, University of Minnesota, 2001, 25(3): pp. 351-370.
3. S.S. Kim, and N.K. Malhotra, "A Longitudinal Model of Continued IS Use: An Integrative View of Four Mechanisms Underlying Postadoption Phenomena", Management Science, INFORMS publication, Atlanta, 2005, 51(5): pp. 741-755.
4. M. Limayem, M.K. Cheung, and W.W. Chan, "Explaining information systems adoption and post-adoption: toward an integrative model", International Conference on Information Systems, Seattle US, 2003.
5. H.-W. Kim, H.C. Chan, and Y.P. Chan, "A balanced thinking-feelings model of information systems continuance", International Journal of Human-Computer Studies, Elsevier Ltd., Science direct, 2007, accepted article in press.
6. H.V.D. Heijden, "User Acceptance of Hedonic Information Systems" MS quarterly, Management Information Systems Research Center, University of Minnesota, 2004, 28(4): pp. 695-704.
7. R.B. Cooper, and R.W. Zmud, "Information technology implementation research: a technological diffusion approach", Management Science, INFORMS publication, Atlanta, 1990, 36(2):pp. 123-139
8. th Edition, Free Press, New York, 1995.
9. M. Parthasarathy, and A. Bhattacherjee. "Understanding Post-Adoption Behavior in the Context of Online Services", Information Systems Research, Springer, 1998, 9(4): pp. 362-379.
10. E. Karahanna, D.W. Straub, and N.L. Chervany, "Information Technology Adoption across Time: A Cross-sectional Comparison of Pre-Adoption and Post-Adoption Beliefs", MS Quarterly, Management Information Systems Research Center, University of Minnesota, 1999, 23(2): pp. 183-213.
11. A. Bhattacherjee. "Understanding Information Systems Continuance: An expectation-confirmation model", MS Quarterly, Management Information Systems Research Center, University of Minnesota, 2001, 25(3): pp. 351-370.
12. R. L Oliver, "A cognitive model of the antecedents and consequences of satisfaction decisions", Journal of Marketing Research, American Marketing Association, US, 1980, vol. 17(3), pp. 460-469.
13. R. L Oliver, "Cognitive, affective, and attribute bases of the satisfaction response", Journal of Consumer Research, The University of Chicago Press, US, 1993, 20, pp. 418-430.
14. G.A. Churchill Jr., and C. Surpreant, "An investigation into the determinants of customer satisfaction technology: a longitudinal study", Journal of Marketing Research, American Marketing Association, US, 1982, 19(4): pp.491-504.
15. Young, The Technical Writer's Handbook. Mill Valley, CA: University Science, 1989.
16. F.D. Davis, R.P. Bagozzi, and P.R. Warshaw, "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models", Management Science, INFORMS publication, Atlanta, 1989, 35(8): pp. 983-1003
17. M. Fishbein, and I. Ajzen, Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research. Addison-Wesley, Reading, MA, 1975
18. V. Venkatesh, M.G. Morris, and G.B. Davis, "User Acceptance of Information Technology: Toward a Unified View", MS Quarterly, Management Information Systems Research Center, University of Minnesota, 2003, 27(3): 425-478.
19. L. Schiffman, D. Bednall, E. Cowley, A. O'Cass, J. Watson, and L. Kanuk, Consumer Behavior, Pearson Education Australia Pty Limited, Prentice Hall, 2001.
20. V. Venkatesh, "Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model", Information Systems Research, Springer, 2000, 11(4): pp. 342-365.
21. D. Compeau, C.A. Higgins, and S. Huff, "Social cognitive theory and individual reactions to computer technology: a longitudinal study", MIS Quarterly, Management Information Systems Research Center, University of Minnesota, 1999, 23(2): pp. 145-158.
22. M.B. Holbrook, R.W. Chestnut, T.A. Oliva, and E.A. Greenleaf, "Play as a consumption experience: the roles of emotions, performance, and personality in the enjoyment of games", Journal of Consumer Research, The University of Chicago Press, US, 1984, 11: pp. 728-739.