Combining planned and emergent change in a healthcare lean transformation

Public Money and Management

Volumn 28, Issue 1, 2008, Pages 21-26

  Esain, Ann ^a,b   Williams, Sharon ^b   Massey, Lynn ^c  

^a CARDIFF UNIVERSITY   (United Kingdom)

^b UNIVERSITY OF WARWICK   (United Kingdom)

^c GRIFFITH UNIVERSITY   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 37549059188     PISSN: 09540962     EISSN: 14679302     Source Type: Journal    
DOI: 10.1111/j.1467-9302.2008.00614.x     Document Type: Article

References (17)

1. Bamford, D. and Forrester, P. (2003 Managing planned and emergent change in an operations management environment. International Journal of Operations and Production Management, 23, 5, pp. 546 564.
2. Burnes, B. (2004a Managing Change (Pearson Education, Harlow).
3. Burnes, B. (2004b Emergent change and planned change - competitors or allies? International Journal of Operations & Production Management, 24, 9, pp. 886 902.
4. Dawson, P. (2003 Understanding Organizational Change: The Contemporary Experience of People at Work (Sage Publications, London).
5. Esain, A. (2004 Proceedings of the EUPOMA Conference: Operations Management as a Change Agent (INSEAD, France pp. 479 488.
6. Hines, P., Holweg, M. and Rich, N. (2004 Learning to evolve: a review of contemporary Lean thinking. International Journal of Operations and Production Management, 24, 10, pp. 994 1011.
7. Institute for Healthcare Improvement (2005 Going Lean in Health Care (Cambridge, MA).
8. Lewin, K. (1951 Field Theory in Social Science (Harper Torchbooks, New York).
9. Maddock, S. (2002 Making modernization work: new narratives, change strategies and people management in the public sector. The International Journal of Public Sector Management, 15, 1, pp. 13 43.
10. Massey, L. and Williams, S. (2005 CANDO: Implementing change in an NHS trust. The International Journal of Public Sector Management, 18, 4, pp. 330 349.
11. Massey, L. and Williams, S. (2006 Implementing change: the perspective of NHS change agents. The Leadership & Organization Development Journal, 27, 8, pp. 667 681.
12. Pettigrew, A. M. (2000 Linking change processes and outcomes: a commentary on Ghosal, Bartlett and Weick. In Beer, M. and Nohria, N. (Eds Breaking the Code of Change (Harvard Business School Press, Boston).
13. Rich, N., Bateman, N., Esain, A., Massey, L. and Samuel, D. (2006 Lean Evolution: Lessons from the Workplace (Cambridge University Press, Cambridge).
14. Rothwell, R. (1992 Successful industrial innovation: critical success factors for the 1990s. R&D Management, 22, 3, pp. 221 239.
15. Yin, R. K. (1994 Case Study Research: Design and Methods (Sage Publications, London).
16. Young, T. (2004 Using industrial practices to improve patient care. British Medical Journal, 328, pp. 162 164.
17. Womack, J. and Jones, D. (1996 Lean Thinking (Simon and Schuster, New York).