Impact of telephone triage on emergency after hours GP Medicare usage: A time-series analysis

Australia and New Zealand Health Policy

Volumn 4, Issue 1, 2007, Pages

  Dunt, David ^a   Wilson, Robert ^b   Day, Susan E ^a   Kelaher, Margaret ^a   Gurrin, Lyle ^a  

^a UNIVERSITY OF MELBOURNE   (Australia)

^b Robert H Wilson and Associates Pty Ltd   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CONTROLLED STUDY; EMERGENCY CARE; GENERAL PRACTICE; HEALTH CARE DELIVERY; HEALTH CARE NEED; HEALTH CARE UTILIZATION; HEALTH INSURANCE; HUMAN; MEDICARE; POISSON DISTRIBUTION; PRIORITY JOURNAL; REGRESSION ANALYSIS; TELECONSULTATION; TIME SERIES ANALYSIS;

EID: 37549046332     PISSN: 17438462     EISSN: None     Source Type: Journal    
DOI: 10.1186/1743-8462-4-21     Document Type: Article

References (11)

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2. Hallam L Primary medical care outside normal working hours: Review of published work BMJ 1994, 308(6923):249-253. 8111262
3. Developing NHS Direct: A strategy document for the next three years http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/ PublicationsPolicyAndGuidance/DH_4005397
4. Leibowitz R Day S Dunt D A systematic review of the effect of different models of after hours primary medical care services on clinical outcome, medical workload, and patient and GP satisfaction Fam Pract 2003, 20:311-317. 10.1093/fampra/cmg313 12738701
5. Munro J Nicholl J O'Cathain A Knowles E Impact of NHS Direct on demand for immediate care: Observational study BMJ 2000, 321(7254):150-153. 10.1136/bmj.321.7254.150 10894694 27434
6. Lattimer V George S Thompson F Thomas E Mullee M Turnbull J Smith H Moore M Bond H Glasper A Safety and effectiveness of nurse telephone consultation in out-of-hours primary care: Randomised controlled trial. The South Wiltshire Out of Hours Project (SWOOP) Group BMJ 1998, 317(7165):1054-1059. 28690 9774295
7. Dunt D Day SE Kelaher M Montalto M Impact of stand-alone and embedded telephone triage systems on after hours primary medical care service utilisation and mix in Australia Australia and New Zealand Health Policy 2005, 2:30. 12 December 2005 10.1186/1743-8462-2-30
8. Council of Australian Governments' Meeting 10 February 2006 Attachment D Better health for all Australians Action Plan Promoting good health, prevention and early intervention http://www.coag.gov.au/meetings/100206/ attachment_d_better_health.pdf
9. Dunt D Day SE Kelaher M Montalto M The impact of standalone call centres and GP cooperatives on access to after hours GP care: A before and after study adjusted for secular trend Fam Prac 2006, 23(4):453-460. 10.1093/ fampra/cml020
10. Commonwealth Department of Health & Aged Care The relative value study: Stage 3 modelling - a technical report Canberra, Commonwealth Department of Health & Aged Care 2001
11. Department of Primary Industries and Energy and Department of Human Services and Health Rural, Remote and Metropolitan Areas Classification. 1991 Census Edition Department of Primary Industries and Energy and Department of Human Services and Health Canberra: Australian Government Publishing Service 1994