Using text messages in U.S. mobile phone surveys

Field Methods

Volumn 19, Issue 1, 2007, Pages 59-75

  Steeh, Charlotte ^a   Buskirk, Trent D ^b   Callegaro, Mario ^c  

^a CENTERS FOR DISEASE CONTROL AND PREVENTION   (United States)

^b SAINT LOUIS UNIVERSITY   (United States)

^c UNIVERSITY OF NEBRASKA LINCOLN   (United States)

Author keywords

Cell phone surveys; Prenotification; Telephone surveys; Text message

Indexed keywords

EID: 37249066554     PISSN: 1525822X     EISSN: 15523969     Source Type: Journal    
DOI: 10.1177/1525822X06292852     Document Type: Review

References (24)

1. American Association for Public Opinion Research (AAPOR). 2005. Standard definitions: Final dispositions of case codes and outcome rates for surveys. Available at http://www.aapor.org/pdfs/standarddefs_3.Lpdf. Accessed January 21, 2006.
2. Blumberg, S. J., M. Cynamon, J. Luke, and M. Frankel. 2006. Recent trends in household telephone coverage in the United States. Paper presented at the Second International Conference on Telephone Survey Methodology, Miami, FL, January 11-15.
3. Buskirk, T. D., M. Callegaro, and C. Steeh. 2005. Text 2 U: Using text messaging for surveying U.S. mobile phone subscribers. 2004 Proceedings of the American Statistical Association. Statistical Computing Section [CD-ROM]. Alexandria, VA: American Statistical Association.
4. Callegaro, M. 2002. The cellular phone situation in Italy. Coverage, frame, billing systems. Roundtable presentation. Paper presented at the Joint WAPOR/AAPOR 57th Annual Conference of the American Association for Public Opinion Research, St. Petersburg Beach, FL, May 16-19.
5. Cellular Telecommunications & Internet Association (CTIA). 2004. CTIA Semi-annual wireless industry survey. Available at http://files.ctia.org/pdf/CTIA_Semiannual_Survey_YE2003.pdf.
6. Charny, B. 2005. Now playing: When net calls met cellular. Available at http://news.com.com/Now+playing+When+Net+calls+met-cellular/2110-7352_3-5602657. html.
7. Cooke, M., A. Nielsen, and C. Strong. 2003. The use of SMS as a research tool. Paper presented at the Fourth ASC International Conference on Survey and Statistical Computing, Warwick, UK, September 17-19.
8. de Leeuw, E., H. Joop, E. Korendijk, G.-L. Mulders, and M. Callegaro. 2006. The influence of advance letters on response in telephone surveys: A meta-analysis. In Proceedings of the 2004 RC 33 Sixth International Conference on Social Science Methodology: Recent developments and applications in social research methodology (CD-ROM), edited by C. van Dijkum, J. Blasius, H. Kleïjer, and B. van Heiten. Wiesbaden, Germany: VS Verlag.
9. Down, J., and S. Duke. 2003. SMS polling: A methodological review. Paper presented at the Fourth ASC International Conference on Survey and Statistical Computing, Warwick, UK, September 17-19.
10. Federal Communication Commission (FCC). 2002. FCC consumers facts: Keeping your phone number when you change your service provider. Available at http://www.fcc.gov/cgb/consumerfacts/numbport.hthml. Accessed August 8, 2006.
11. _. 2005. Tenth report (No. FCC-05-173A1). Washington, DC. Available at http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-05-173A1.doc. Accessed July 12, 2006.
12. Groves, R. M. and S. G. Heeringa. 2006. Responsive design for household surveys: tools for actively controlling survey errors and costs. Journal of the Royal Statistical Society Series A 169:439-457.
13. Hembroff, L. A., D. Rusz, A. Rafferty, H. McGee, and N. Ehrlich. 2005. The cost-effectiveness of alternative advance mailings in a telephone survey. Public Opinion Quarterly 69:232-45.
14. Kuusela, V., V. Vehovar, and M. Callegaro. 2006. Mobile phones' influence on telephone surveys. Paper presented at the Second International Conference on Telephone Survey Methodology, Miami, FL, January 11-15.
15. Link, M. W., and A. Mokdad. 2005. Advance letters as a means of improving respondent cooperation in random digit dial studies: A multistate experiment. Public Opinion Quarterly 69:572-87.
16. Petty, R. D. 2003. Wireless advertising messaging: Legal analysis and public policy issues. Journal of Public Policy & Marketing 22 (1): 71-82.
17. Pew Internet and American Life Project. 2005. Thirty-four million American adults send text messages on their cell phones. March 14. Available at http://www.pewinternet.org/press_release.asp?r=99.
18. Ray, C., and J. Schmitt. 2003. Stopping spam: Federal and international initiatives. Journal of Internet Law 7(5): 4-13.
19. Steeh, C. 2003. Surveys using cellular phones: A feasibility study. Paper presented at the Annual Meeting of the American Association for Public Opinion Research, Nashville, TN, May 15-18.
20. _. 2004. A new era for telephone interviewing. Paper presented at the Annual Meeting of the American Association for Public Opinion Research, Phoenix, AZ, May 13-16.
21. Stellin, S. 2003. Compressed data. Some text messages just disappear, a study finds. New York Times, January 20, p. C3.
22. Tuckel, P., and H. O'Neill. 2006. Ownership and usage patterns of cell phones: 2000-2005. Paper presented at the Second International Conference on Telephone Survey Methodology, Miami, FL, January 11-15.
23. Tucker, C., J. M. Brick, B. Meekins, and J. Esposito. 2005. Household telephone service and usage patterns in the U.S. in 2004: Implications for telephone samples. Bureau of Labor Statistics. Unpublished report.
24. Virtaken, V., T. Sirkiä, and J. Nurmela. 2005. Reducing nonresponse by SMS reminders in three sample surveys. Paper presented at the First Conference of the European Association for Survey Research (EASR), Barcelona, Spain, July 18-22.