Assessing asymmetric response effect of behavioral intention to service quality in an integrated psychological decision-making process model of intercity bus passengers: A case of Taiwan

Transportation

Volumn 35, Issue 1, 2008, Pages 129-144

  Lin, Jiun Hung ^a,b   Lee, Tzong Ru ^c   Jen, William ^a  

^a NATIONAL CHIAO TUNG UNIVERSITY   (Taiwan)

^b National Chung Hsing University ^*  (Taiwan)

^c NATIONAL CHUNG HSING UNIVERSITY   (Taiwan)

Author keywords

Loss aversion; Repurchase intentions; Service quality; SERVQUAL model

Indexed keywords

BEHAVIORAL RESEARCH; DECISION MAKING; HUMAN ENGINEERING; MATHEMATICAL MODELS; PSYCHOPHYSIOLOGY; STATISTICAL METHODS;

INTEGRATED PSYCHOLOGICAL DECISION-MAKING; INTERCITY BUS PASSENGERS; TRAVELER PSYCHOLOGICAL DECISION MAKING;

BUS TRANSPORTATION;

BUS TRANSPORT; DECISION MAKING; EMPIRICAL ANALYSIS; MODELING; PSYCHOLOGY; TRAVEL BEHAVIOR;

ASIA; EURASIA; FAR EAST; TAIWAN;

EID: 36448959757     PISSN: 00494488     EISSN: 15729435     Source Type: Journal    
DOI: 10.1007/s11116-007-9139-3     Document Type: Article

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