The role of organizational culture in the on-ground implementation of tourism partnerships in protected areas

Organization and Environment

Volumn 20, Issue 4, 2007, Pages 460-479

  Larsen, Kathryn A ^a   Valentine, Peter S ^a  

^a JAMES COOK UNIVERSITY   (Australia)

Author keywords

Organizational climate; Organizational culture; Partnerships; Protected area; Ranger; Tourism

Indexed keywords

ORGANIZATIONAL CHANGE; PARTNERSHIP APPROACH; PERCEPTION; POLICY IMPLEMENTATION; PROTECTED AREA; QUALITATIVE ANALYSIS; TOURISM; TOURISM MANAGEMENT;

AUSTRALASIA; AUSTRALIA; QUEENSLAND;

EID: 36349032780     PISSN: 10860266     EISSN: 15527417     Source Type: Journal    
DOI: 10.1177/1086026607309391     Document Type: Article

References (49)

1. Ashforth, B.E. (1985). Climate formation: Issues and extensions. Academy of Management Review, 10(4), 837-847.
2. Bentrupperbäumer, J.M., Day, T.J., & Reser, J.P. (2006). Uses, meanings, and understandings of values in the environmental and protected area arena: A consideration of "World Heritage" values. Society & Natural Resources, 19(8), 723-741.
3. Benzies, K.M., & Allen, M.N. (2001). Symbolic interactionism as a theoretical perspective for multiple method research. Journal of Advanced Nursing, 33(4), 541-547.
4. Berg, B.L. (2004). Qualitative research methods for the social sciences (5th ed.). Boston: Pearson Education.
5. Blumer, H. (1969). Symbolic interactionism: Perspective and method. Englewood Cliffs, NJ: Prentice Hall.
6. Boyd, S.W., & Butler, R.W. (2000). Tourism and national parks: The origin of the concept. In R. W. Butler & S. W. Boyd (Eds.), Tourism and national parks: Issues and implications (pp. 13- 27). Chichester, UK: John Wiley & Sons.
7. Butler, R.W. (2000). Tourism and national parks in the twenty-first century. In R. W. Butler & S. W. Boyd (Eds.), Tourism and national parks (pp. 323- 335). Chichester, UK: John Wiley & Sons.
8. Commonwealth of Australia. (2003). Tourism white paper: A medium to long term strategy for tourism. Canberra: Australian Government.
9. Denison, D.R. (1996). What is the difference between organizational culture and organizational climate? A native's point of view on a decade of paradigm wars. Academy of Management Review, 21(3), 619-654.
10. Department of Industry Tourism and Resources. (2003). Pursuing common goals: Opportunities for tourism and conservation. Canberra: Commonwealth of Australia.
11. Eagles, P.F.J. (1993). Environmental management in parks. In P. Dearden & R. Rollins (Eds.), Parks and protected areas in Canada: Planning and management (pp. 154-184). Toronto: Oxford University Press.
12. Environmental Protection Agency. (2001). Master plan for Queensland's parks system. Brisbane: Author.
13. Environmental Protection Agency. (2003). Annual report 2002-03: Environmental Protection Agency. Brisbane: Queensland Government.
14. Glisson, C., & James, L.R. (2002). The cross-level effects of culture and climate in human service teams. Journal of Organizational Behavior, 23(6), 767-794.
15. Howard-Grenville, J.A. (2006). Inside the "black box": How organizational culture and subcultures inform interpretations and actions on environmental issues. Organization and Environment, 19(1), 46-73.
16. Haycock, A. (2000). Public and private sector partnerships. In K. Law (Ed.), Best practice ecotourism in Queensland (pp. 55-63). Brisbane: Tourism Queensland.
17. Heywood, J.L. (1989). Expect the unexpected: Managing parks for people. Australian Parks and Recreation, 25(1), 21-28.
18. Hull, R.B., Richert, D., Seekamp, E., Robertson, D., & Buhyoff, G.J. (2006). Understandings of environmental quality: Ambiguities and values held by environmental professionals. Environmental Management, 31(1), 1-13.
19. Iucn. (2005). Benefits beyond boundaries: Proceedings of the Vth IUCN World Parks Congress. Cambridge, UK: Author.
20. Kapoor, I. (2001). Towards participatory environmental management? Journal of Environmental Management, 63(3), 269-279.
21. Lane, M.B. (2001). Affirming new directions in planning theory: Comanagement of protected areas. Society and Natural Resources, 14(8), 657-671.
22. Larsen, K.A. (2004). Nuisance, necessity or asset? Rangers' perceptions of tourism and recreation and implications for the management of protected areas. Unpublished honours thesis, James Cook University, Townsville.
23. Larsen, K.A., Valentine, P.S., & Birtles, A. (2006). Nuisance, necessity or asset? National park rangers' perceptions of tourism, organisational policies and institutional support. Australasian Parks and Leisure, 9(2), 42-46.
24. Lockwood, M., & Kothari, A. (2006). Social context. In M. Lockwood, G. L. Worboys, & A. Kothari (Eds.), Managing protected areas: A global guide (pp. 41-72). London: Earthscan.
25. McArthur, S. (1994). Acknowledging a symbiotic relationship - Better heritage management via better visitor management. Australian Parks and Recreation, 30(3), 12-17.
26. McFarlane, C. (2001, October). Partnerships in progress [Keynote address]. Paper presented at the Ecotourism Association of Australia national conference, Rottnest Island, Western Australia.
27. McKelvey, B., & Kilmann, R.H. (1975). Organization design: A participative multivariate approach. Administrative Science Quarterly, 20, 24-36.
28. McMurray, A.J. (2003). The relationship between organizational climate and organizational culture. Journal of American Academy of Business, Cambridge, 3(1/2), 1-8.
29. McPhail, I. (2001, September 3-6). New initiatives in Queensland parks and forests. Paper presented at the Fenner Conference: Nature tourism and the environment, Canberra, ACT.
30. Miles, M.B., & Huberman, A.M. (1994). Qualitative data analysis: An expanded source-book (2nd ed.). Thousand Oaks, CA: Sage.
31. Nature Conservation Act 1992, Queensland Government (2006).
32. Neuman, W.L. (2004). Basics of social research: Qualitative and quantitative approaches (5th ed.). Boston: Pearson Education.
33. Office of the Public Service. (1998). A focus on people: A workforce management strategy for the Queensland Public Service. Retrieved May 20, 2004, from http://www.psier.qld.gov.au/publications/docs/wfmstrat.pdf
34. Office of the Public Service Commissioner. (2000). How to improve organisational climate. Retrieved May 23, 2004, from http://www.psier.qld.gov.au/orgclim/docs/orgimprove.pdf
35. Queensland Labor. (2003). Beattie expands conservation canopy over tropical rainforests. Retrieved May 6, 2003, from http://www.teambeattie.com/showarticle/showarticle.asp?ID=473
36. Reichers, A.E., & Schneider, B. (1990). Climate and culture: An evolution of constructs. In B. Schneider (Ed.), Organizational climate and culture (pp. 5-39). San Francisco: Jossey-Bass.
37. Rollins, R. (1993). Managing the national parks. In P. Dearden & R. Rollins (Eds.), Parks and protected areas in Canada: Planning and management (pp. 75-96). Toronto: Oxford University Press.
38. Schein, E.H. (1968). Organizational socialization and the profession of management. Industrial Management Review, 9(2), 1-16.
39. Schein, E.H. (2000). Sense and nonsense about culture and climate. In M. F. Peterson (Ed.), Handbook of organizational culture and climate (pp. xxiii-xxx). Thousand Oaks, CA: Sage.
40. Selin, S., & Chavez, D. (1995). Developing an evolutionary tourism partnership model. Annals of Tourism Research, 22(4), 844-856.
41. Tourism and Recreation Reef Advisory Committee. (2002). A cooperative framework for the sustainable use and management of tourism and recreation opportunities in the Great Barrier Reef Marine Park: Proposal of the Tourism and Recreation Reef Advisory Committee. Retrieved August 4, 2003, from http://www.gbrmpa.gov.au/corp_site/key_issues/tourism/ documents/rac_tourism_framework.pdf
42. Tourism in Protected Areas Working Group. (2003). Tourism management in Queensland protected areas: A new way forward in managing tourism in protected areas. Retrieved August 4, 2003, from http://www.qttc.com.au/ ecotourism/docs/working_group.pdf
43. Trice, H.M., & Beyer, J.M. (1993). The cultures of work organizations. Englewood Cliffs, NJ: Prentice Hall.
44. Vancouver, J.B., Millsap, R.E., & Peters, P.A. (1994). Multilevel analysis of organizational goal congruence. Journal of Applied Psychology, 79(5), 666-679.
45. Vancouver, J.B., & Schmitt, N.W. (1991). An exploratory examination of person-organization fit: Organizational goal congruence. Personnel Psychology, 44(2), 333-352.
46. Wearing, S., & Bowden, I. (1999). Tourism and a changing public sector culture for parks. Parks and Leisure, 1(3), 6-8.
47. Wearing, S., & Brock, M. (1991). Management of parks for tourism: An attitudinal survey of service personnel. Australian Parks and Recreation, 27(1), 29-35.
48. Wegner, A., Moore, S.A., & Macbeth, J. (2007). Bridging the gap of understanding between managers and operators in protected areas. In I. McDonnell, S. Grabowski, & R. March (Eds.), CAUTHE, proceedings of the 17th annual conference [CD-ROM]. Sydney: University of Technology.
49. Worboys, G., Lockwood, M., & De Lacy, T. (2001). Protected area management: Principles and practice. Melbourne: Oxford University Press.