Process visibility: How mobile technology can enhance business-customer care in the paper industry

4th Annual International Conference on Mobile Business, ICMB 2005

Volumn , Issue , 2005, Pages 159-165

  Kadyte, Vaida ^a  

^a ÅBO AKADEMI UNIVERSITY   (Finland)

Author keywords

[No Author keywords available]

Indexed keywords

PAPER AND PULP INDUSTRY; SALES; TELECOMMUNICATION EQUIPMENT; VISIBILITY;

BUSINESS CUSTOMERS; CUSTOMER SERVICES; DAILY ROUTINES; FIELD EXPERIMENT; MOBILE INFORMATION SYSTEMS; MOBILE TECHNOLOGY; ORGANIZATIONAL PROCESS; PAPER INDUSTRIES;

CUSTOMER SATISFACTION;

PAPER INDUSTRY; TECHNOLOGY;

EID: 36248997176     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ICMB.2005.81     Document Type: Conference Paper

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