Global expansion: Balancing a uniform performance culture with local conditions

Strategy and Leadership

Volumn 35, Issue 6, 2007, Pages 44-50

  Bellin, Joshua B ^a   Pham, Chi T ^a  

^a Accenture Institute for High Business Performance   (United States)

Author keywords

Globalization; International business; Organizational culture

Indexed keywords

EID: 35548981341     PISSN: 10878572     EISSN: None     Source Type: Journal    
DOI: 10.1108/10878570710833750     Document Type: Article

References (14)

1. Accenture's Global C-Suite Survey is an annual survey of more than 900 executives in the US, the UK, France, Germany, Italy, Spain, Japan, Canada and China. For details, see "Maintaining common corporate culture is chief concern for global executives, outweighing geopolitical issues, Accenture survey finds," January 25, 2007. Online: http://newsroom.accenture.com/article_display.cfm?article_id=4493 (accessed April 17 2007).
2. See original research conducted by Accenture's Policy and Corporate Affairs group, "The rise of the multi-polar world,"' 2007, http://www.accenture.com/Global/Research_and_Insights/ Policy_And_Corporate_Affairs/Multi-PolarWorld.htm (accessed April 17, 2006).
3. "Marriott International Inc.: Number of rooms to increase by up to 10,000 globally," Wall Street Journal, October 20, 2006.
4. Christopher Bartlett and Sumantra Ghosal, Managing across Borders: The Transnational Solution (Boston: Harvard Business School Press, 2002).
5. High-performance businesses are those companies that consistently outperform their competition over business and economic cycles, market and technology disruptions, and changing generations of leadership. For more research on high-performance businesses, see http://www.accenture.com/Global/High_Performance_Business/
6. See, for example, Chi T. Pham, Performance Anatomy: Culture in Action, Accenture Institute for High Performance Business, August 2006; Robert J. Thomas and Walter E. Shill, "Constellation energy: A star is born,"' Outlook 2006 Number 1; Walter E. Shill and Robert J. Thomas, "Exploring the mindset of a high performer," Outlook 2006 Number 3.
7. Author conversation with Eleanor Westney, professor at the Sloan School of Management of the Massachusetts Institute of Technology, February 9, 2007.
8. John Lyons, "Southern hospitality: In Mexico, Wal-Mart is defying its critics," Wall Street Journal, March 5, 2007.
9. Clay Chandler, Susan Kaufman, Joan Levinstein, and Wang Ting, "The Great Wal-Mart of China" Fortune Magazine, July 25, 2005.
10. Lyons, 2007.
11. Douglas Ready and Jay Conger, "Make your company a talent factory," Harvard Business Review, June 2007.
12. Jenny McCune, "Exporting corporate culture: A cohesive culture helps hold far-flung operations together. but prepare to be adaptable in your implementation," Management Review, December 1999.
13. Jeanne Harris and Thomas Davenport, Competing on Analytics (Boston: Harvard Business School Press, 2007), 102.
14. Eric Pfeiffer, "The secret of Intel's success: Copy it all," National Post, July 7, 2003. See also "Intel backgrounder: Copy exactly factory strategy" Online: http://www.intel.com/pressroom/ kits/manufacturing/copy_exactly_bkgrnd.htm1