The relationship between vacation club program components and owner satisfaction: The case of the vacation ownership industry

Tourism Analysis

Volumn 10, Issue 4, 2006, Pages 405-409

  Kaufman, Tammie J ^a   Severt, Denver E ^a   Upchurch, Randall ^a  

^a UNIVERSITY OF CENTRAL FLORIDA   (United States)

Author keywords

Ownership; Product knowledge; Satisfaction; Timeshare; Vacation

Indexed keywords

EID: 35548932781     PISSN: 10835423     EISSN: 19433999     Source Type: Journal    
DOI: 10.3727/108354206776162813     Document Type: Article

References (6)

1. American Resort Development Association. (1999). State of the U.S. vacation ownership industry: The 1999 report. Washington, DC: Author.
2. Crotts, J., & Ragatz, R. (2002). Recent US timeshare purchasers: Who are they, what are they buying, and how can they be reached? International Journal of Hospitality Management, 21(3), 227-238.
3. Hovey, M. (2002). Is timeshare ownership an investment product? Journal of Financial Services Marketing, 7(2), 141-160.
4. Lazar, J., & Hobson, W. (2002). Private residence clubs: A new concept for second home ownership. Journal of Leisure Property, 2(2), 105-120.
5. Scoviak, M. (2003). A little bit of sunshine: Consumers' unwillingness to give up their holidays and a greater need for family time continue to support cautious optimism for timeshare and fractional ownership. Hotels, 37(2), 28-34.
6. Upchurch, R. (2002). Product design evolution in the vacation ownership industry From fixed weeks to points and vacation clubs. Journal of Leisure Property, 2(3), 239-253.