Value management: An underlying framework

International Journal of Operations and Production Management

Volumn 20, Issue 9, 2000, Pages 1062-1077

  Dumond, Ellen J ^a  

^a CALIFORNIA STATE UNIVERSITY   (United States)

Author keywords

Customer satisfaction; Measurement; Theory; Value

Indexed keywords

EID: 3543064176     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443570010339154     Document Type: Review

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