Compositional modeling of complex systems: contact center scenarios in osmosys

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 3099, Issue , 2004, Pages 177-196

  Franceschinis, Giuliana ^a   Gribaudo, Marco ^b   Iacono, Mauro ^c   Marrone, Stefano ^c   Mazzocca, Nicola ^d   Vittorini, Valeria ^c,d  

^a UNIVERSITY OF EASTERN PIEDMONT   (Italy)

^b UNIVERSITY OF TURIN   (Italy)

^c SECOND UNIVERSITY OF NAPLES   (Italy)

^d UNIVERSITY OF NAPLES FEDERICO II   (Italy)

Author keywords

[No Author keywords available]

Indexed keywords

COMPUTER SOFTWARE REUSABILITY; PETRI NETS; STOCHASTIC SYSTEMS;

CASE-STUDIES; COMPOSITIONAL MODELING; CONTACT CENTERS; MODEL FRAMEWORK; MODELING METHODOLOGY; STOCHASTIC WELL-FORMED NETS; SUBMODELS;

STOCHASTIC MODELS;

EID: 35048897116     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-540-27793-4_11     Document Type: Article

References (16)

1. P. Ballarini, S. Donatelli, and G. Franceschinis. Parametric stochastic well-formed nets and compositional modelling. In Proc. 21st International Conference on Application and Theory of Petri Nets, Aarhus, Denmark, June 2000.
2. S. Bernardi, S. Donatelli, and A. Horváth. Compositionality in the greatspn tool and its use to the modelling of industrial applications. Software Tools for Technology Transfer, 2001.
3. th international conference on Application and Theory of Petri nets 1995, Torino, Italy, 1995. Springer Verlag. Volume LNCS 935.
4. G. Chiola, C. Dutheillet, G. Franceschinis, , and S. Haddad. Stochastic well-formed coloured nets for symmetric modelling applications. IEEE Transactions on Computers, 42(11):1343-1360, November 1993.
5. G. Chiola, G. Franceschinis, R. Gaeta, and M. Ribaudo. GreatSPN 1.7: Graphical Editor and Analyzer for Timed and Stochastic Petri Nets. Performance Evaluation, special issue on Performance Modeling Tools, 24(1&2):47-68, November 1995.
6. G. Franceschinis, C. Bertoncello, G. Bruno, G. Lungo Vaschetti, and A. Pigozzi. SWN models of a contact center: a case study. In Proc. of the 9th Int. Workshop on Petri Nets and Performance Models, Aachen, Germany, September 2001. IEEE C.S. Press.
7. th Int. Workshop on Petri Nets and Performance Models, Urbana, Illinois, USA, September 2003.
8. G. Franceschinis, M. Gribaudo, M. Iacono, V. Vittorini, C. Bertoncello. DrawNet++: a flexible framework for building dependability models. In Proc. of the Int. Conf. on Dependable Systems and Networks, Washington DC, USA, June, 2002.
9. M. Gribaudo, M. Iacono, N. Mazzocca, V. Vittorini. The OsMoSys/DrawNET Xe! Languages System: A Novel Infrastructure for Multi-Formalism Object-Oriented Modelling. In Proc. of the 15th European Simulation Symposium and Exhibition, Delft, The Netherlands, October 2003.
10. K. Jensen. Coloured Petri Nets, Basic Concepts, Analysis Methods and Practical Use. Volume 1. Springer Verlag, 1992.
11. I. Rojas. Compositional construction and analysis of Petri net systems. PhD thesis, University of Edinburgh, 1997.
12. th Int. Conf. on Application and Theory of Petri Nets, Chicago, IL, USA, June 1993. LNCS 691, Springer Verlag.
13. th Int. Conf. on Application and Theory of Petri Nets, Zaragoza, Spain, June 1994. LNCS 815, Springer Verlag.
14. C. Sibertin-Blanc. CoOperative Objects: Principles, use and implementation. In G. Agha, F. De Cindio, and Grzegorz Rozenberg, editors, Concurrent Object-Oriented Programming and Petri Nets, Advances in Petri Nets, volume 2001 of Lecture Notes in Computer Science. Springer Verlag, 2001.
15. V. Vittorini, G. Franceschinis, M. Gribaudo, M. Iacono, and N. Mazzocca. Drawnet++: Model objects to support performance analysis and simulation of complex systems. In Proc. of the 12th Int. Conference on Modelling Tools and Techniques for Computer and Communication System Performance Evaluation (TOOLS 2002), London, UK, April 2002.
16. V. Vittorini, M. Iacono, N. Mazzocca, and G. Franceschinis. OsMoSys: a new approach to multi-formalism modeling of systems. Journal of Software and System Modeling, vol. 3(1):68-81, March 2004.