Call center customer verification by query-directed passwords

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 3110, Issue , 2004, Pages 54-67

  O'Gorman, Lawrence ^a   Bagga, Amit ^a   Bentley, Jon ^a  

^a AVAYA LABS RESEARCH   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTIFICIAL INTELLIGENCE; COMPUTERS;

CALL CENTERS; CHALLENGE-RESPONSE-AUTHENTICATION; COMPUTER FILES;

AUTHENTICATION;

EID: 35048883097     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-540-27809-2_6     Document Type: Article

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