The Henry Ford production system: Measures of process defects and waste in surgical pathology as a basis for quality improvement initiatives

American Journal of Clinical Pathology

Volumn 128, Issue 3, 2007, Pages 423-429

  D'Angelo, Rita ^a   Zarbo, Richard J ^a  

^a HENRY FORD HEALTH SYSTEM   (United States)

Author keywords

Henry Ford; Lean; Measurement; Quality improvement; Six Sigma; Toyota

Indexed keywords

ARTICLE; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; HUMAN; INFORMATION PROCESSING; LABORATORY DIAGNOSIS; MEDICAL PRACTICE; PRIORITY JOURNAL; QUANTITATIVE ANALYSIS; WORK ENVIRONMENT;

DATA COLLECTION; PATHOLOGY, SURGICAL; PROCESS ASSESSMENT (HEALTH CARE); QUALITY CONTROL; QUALITY INDICATORS, HEALTH CARE; TOTAL QUALITY MANAGEMENT;

EID: 34748890677     PISSN: 00029173     EISSN: None     Source Type: Journal    
DOI: 10.1309/X6N1Y3V2CB9HUL8G     Document Type: Article

References (14)

1. Ford H. Today and Tomorrow. New York, NY: Doubleday; 1926.
2. Nadzam DM, Cole KA. The Joint Commission's indicator measurement system: implications for information systems. Healthc Inf Manage. 1994;8:13-21.
3. DeMott K. JCAHO introduces ORYX for outcomes-based accreditation. Qual Lett Healthc Lead. 1997;9:18-19.
4. Schifman RB, Howanitz PF, Zarbo RJ. Q-Probes: a College of American Pathologists benchmarking program for quality management in pathology and laboratory medicine. In: Weinstein RS, ed. Advances in Pathology and Laboratory Medicine. Vol 9. Chicago, IL: Mosby-Yearbook; 1996:83-120.
5. Zarbo RJ, Jones BA, Friedberg RC, et al. Q-Tracks: a College of American Pathologists program of continuous monitoring and longitudinal performance tracking. Arch Pathol Lab Med. 2002;126:1036-1044.
6. Stamatis DH. Six Sigma Fundamentals;: A Complete Guide to the System: Methods, Tools. New York, NY: Productivity Press; 2004.
7. Womack JP, Jones DT, Roos D. The Machine That Changed the World: The Story of Lean Production: How Japan's Secret Weapon in the Global Auto Wars Will Revolutionize Western Industry. New York, NY: Rawson Associates; 1990.
8. Liker JK. The Toyota Way: 14 Management Principles From the World's Greatest Manufacturer. New York, NY: McGraw-Hill; 2004.
9. Ohno T. Toyota Production System: Beyond Large-Scale Production. Portland, OR: Productivity Press; 1988.
10. Condel JL, Sharbaugh DT, Raab S. Error-free pathology: applying lean production methods to anatomic pathology. Clin Lab Med. 2004;24:865-899.
11. Zarbo RJ, D'Angelo R. Transforming to a quality culture: the Henry Ford Production System. Am J Clin Pathol. 2006;126(suppl):S21-S29.
12. Zarbo RJ, Meier FA, Raab SS. Error detection in anatomic pathology. Arch Pathol Lab Med. 2005;129:1237-1245.
13. Joint Commission on Accreditation of Healthcare Organizations. 2007 Laboratory Services National Patient Safety Goals. Available at http://www.jointcommission.org/PatientSafety/NationalPatientSafetyGoals/ 07_lab_npsgs.htm. Accessed January 5, 2007.
14. College of American Pathologists Commission on Laboratory Accreditation. Team Leader Assessment of Director and Quality Checklist. Northfield, IL: College of American Pathologists; 2006. Question TLC. 11100.