A response model for the public relations management of a critical incident

Disaster Prevention and Management: An International Journal

Volumn 16, Issue 4, 2007, Pages 545-550

  Gillingham, David ^a   Noizet, Jeremie ^b  

^a Faculty of Health and Life Sciences   (United Kingdom)

^b Technocite   (Belgium)

Author keywords

Critical incident technique; Public relations; Response time

Indexed keywords

EID: 34548674258     PISSN: 09653562     EISSN: None     Source Type: Journal    
DOI: 10.1108/09653560710817020     Document Type: Article

References (7)

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5. Harrison, S. (2000), Public Relations: An Introduction, Thomson Learning, Padstow.
6. McHenry, J. (1996), "Panic free PR crisis management", Marketing Computers, Vol. 16 No. 2, pp. 26-7.
7. Ogrizek, M. and Guillery, J-M. (1999), Communicating in Crisis, Walter de Gruyter, New York, NY.