-
2
-
-
0011939750
-
Customer satisfaction, market share, and profitability: findings from Sweden
-
Anderson E.W., Fornell C., and Lehmann D.R. Customer satisfaction, market share, and profitability: findings from Sweden. Journal of Marketing 58 3 (1994) 53-66
-
(1994)
Journal of Marketing
, vol.58
, Issue.3
, pp. 53-66
-
-
Anderson, E.W.1
Fornell, C.2
Lehmann, D.R.3
-
3
-
-
0000365294
-
A study of the relationship between quality management practices and performance in small businesses
-
Anderson M., and Sohal A.S. A study of the relationship between quality management practices and performance in small businesses. International Journal of Quality & Reliability Management 16 9 (1999) 859-877
-
(1999)
International Journal of Quality & Reliability Management
, vol.16
, Issue.9
, pp. 859-877
-
-
Anderson, M.1
Sohal, A.S.2
-
4
-
-
84937656328
-
A multi-attribute product life-cycle approach to replacement decisions: an application of Saaty's system-with feedback method
-
Azhar T.M., and Leung L.C. A multi-attribute product life-cycle approach to replacement decisions: an application of Saaty's system-with feedback method. The Engineering Economist 38 4 (1993) 321-344
-
(1993)
The Engineering Economist
, vol.38
, Issue.4
, pp. 321-344
-
-
Azhar, T.M.1
Leung, L.C.2
-
6
-
-
34548615099
-
-
D.R. Brandt, Linking measures of customer satisfaction, value, and loyalty to market and financial performance: basic methods and key considerations, in: ASQ's 54th Annual Quality Congress Proceedings, 2000, pp. 113-122.
-
-
-
-
8
-
-
0038292013
-
On teaching the analytic hierarchy process
-
Bodin L., and Gass S.I. On teaching the analytic hierarchy process. Computers & Operations Research 30 10 (2003) 1487-1497
-
(2003)
Computers & Operations Research
, vol.30
, Issue.10
, pp. 1487-1497
-
-
Bodin, L.1
Gass, S.I.2
-
9
-
-
0033216654
-
An examination of service-related antecedents to retail store performance
-
Borucki C.C., and Burke M.J. An examination of service-related antecedents to retail store performance. Journal of Organizational Behavior 20 (1998) 943-962
-
(1998)
Journal of Organizational Behavior
, vol.20
, pp. 943-962
-
-
Borucki, C.C.1
Burke, M.J.2
-
10
-
-
0028485546
-
An approach to using analytic hierarchy process for solving multiple criteria decision making problems
-
Bryson N., and Mobolurin A. An approach to using analytic hierarchy process for solving multiple criteria decision making problems. European Journal of Operational Research 76 (1994) 440-454
-
(1994)
European Journal of Operational Research
, vol.76
, pp. 440-454
-
-
Bryson, N.1
Mobolurin, A.2
-
11
-
-
43949150392
-
Evaluating weapon system by analytic hierarchy process based on fuzzy sets
-
Cheng C.H., and Mon D.L. Evaluating weapon system by analytic hierarchy process based on fuzzy sets. Fuzzy Sets and Systems 63 (1994) 1-10
-
(1994)
Fuzzy Sets and Systems
, vol.63
, pp. 1-10
-
-
Cheng, C.H.1
Mon, D.L.2
-
12
-
-
0000002149
-
Multi-criteria analysis with fuzzy pairwise comparison
-
Deng H. Multi-criteria analysis with fuzzy pairwise comparison. International Journal of Approximate Reasoning 21 3 (1999) 215-231
-
(1999)
International Journal of Approximate Reasoning
, vol.21
, Issue.3
, pp. 215-231
-
-
Deng, H.1
-
14
-
-
33745661915
-
Determining key capabilities in technology management using fuzzy analytic hierarchy process: a case study of Turkey
-
Erensal Y.C., Öncan T., and Demircan M.L. Determining key capabilities in technology management using fuzzy analytic hierarchy process: a case study of Turkey. Information Sciences 176 (2006) 2755-2770
-
(2006)
Information Sciences
, vol.176
, pp. 2755-2770
-
-
Erensal, Y.C.1
Öncan, T.2
Demircan, M.L.3
-
15
-
-
27744502683
-
Integrating data envelopment analysis and analytic hierarchy for the facility layout design in manufacturing systems
-
Ertay T., Ruan D., and Tuzkaya U.R. Integrating data envelopment analysis and analytic hierarchy for the facility layout design in manufacturing systems. Information Sciences 176 (2006) 237-262
-
(2006)
Information Sciences
, vol.176
, pp. 237-262
-
-
Ertay, T.1
Ruan, D.2
Tuzkaya, U.R.3
-
16
-
-
0001831630
-
Multi-attribute decision models in the justification of CIM systems
-
Falkner C.H., and Benhajla S. Multi-attribute decision models in the justification of CIM systems. The Engineering Economics 32 2 (1990) 91-114
-
(1990)
The Engineering Economics
, vol.32
, Issue.2
, pp. 91-114
-
-
Falkner, C.H.1
Benhajla, S.2
-
18
-
-
0001989117
-
Internal service quality, customer, and job satisfaction: linkages and implications for management
-
Hallowell R., Schlesinger L.A., and Zornitsky J. Internal service quality, customer, and job satisfaction: linkages and implications for management. Human Resource Planning 19 2 (1996) 20-31
-
(1996)
Human Resource Planning
, vol.19
, Issue.2
, pp. 20-31
-
-
Hallowell, R.1
Schlesinger, L.A.2
Zornitsky, J.3
-
19
-
-
0037400843
-
Alignment of strategic priorities and performance: an integration of operations and strategic management perspectives
-
Joshi M.P., Kathuria R., and Porth S.J. Alignment of strategic priorities and performance: an integration of operations and strategic management perspectives. International Journal of Production Economics 21 (2003) 353-369
-
(2003)
International Journal of Production Economics
, vol.21
, pp. 353-369
-
-
Joshi, M.P.1
Kathuria, R.2
Porth, S.J.3
-
21
-
-
0442277824
-
Process performance measurement system: a tool to support process-based organizations
-
Kueng P. Process performance measurement system: a tool to support process-based organizations. Total Quality Management 11 1 (2000) 67-85
-
(2000)
Total Quality Management
, vol.11
, Issue.1
, pp. 67-85
-
-
Kueng, P.1
-
23
-
-
0029316314
-
Developing a business performance evaluation system: an analytic hierarchical model
-
Lee H., Kwak W., and Han I. Developing a business performance evaluation system: an analytic hierarchical model. The Engineering Economics 40 4 (1995) 343-357
-
(1995)
The Engineering Economics
, vol.40
, Issue.4
, pp. 343-357
-
-
Lee, H.1
Kwak, W.2
Han, I.3
-
26
-
-
0032785135
-
Analyzing project alternatives for agile manufacturing processes: an analytical network approach
-
Meade L.M., and Sarkis J. Analyzing project alternatives for agile manufacturing processes: an analytical network approach. International Journal of Production Research 37 2 (1999) 241-261
-
(1999)
International Journal of Production Research
, vol.37
, Issue.2
, pp. 241-261
-
-
Meade, L.M.1
Sarkis, J.2
-
27
-
-
0031065080
-
Justifying strategic alliances and partnering: a prerequisite for virtual enterprising
-
Meade L.M., Liles D.H., and Sarkis J. Justifying strategic alliances and partnering: a prerequisite for virtual enterprising. Omega 25 1 (1997) 29-42
-
(1997)
Omega
, vol.25
, Issue.1
, pp. 29-42
-
-
Meade, L.M.1
Liles, D.H.2
Sarkis, J.3
-
28
-
-
84937313687
-
A taxonomy of manufacturing strategies
-
Miller J.G., and Roth A.V. A taxonomy of manufacturing strategies. Management Science 40 3 (1994) 285-304
-
(1994)
Management Science
, vol.40
, Issue.3
, pp. 285-304
-
-
Miller, J.G.1
Roth, A.V.2
-
29
-
-
0026899973
-
Strategic acquisition of new manufacturing technology: a review and research framework
-
Naik B., and Chakravarty A.K. Strategic acquisition of new manufacturing technology: a review and research framework. International Journal of Production Research 30 7 (1992) 1575-1601
-
(1992)
International Journal of Production Research
, vol.30
, Issue.7
, pp. 1575-1601
-
-
Naik, B.1
Chakravarty, A.K.2
-
30
-
-
0002375355
-
Integrated performance measurement-management accounting to support the new manufacturing realities
-
Nanni A.J., Dixon J.R., and Vollmann T.E. Integrated performance measurement-management accounting to support the new manufacturing realities. Journal of Management Accounting Research 4 (1992) 1-19
-
(1992)
Journal of Management Accounting Research
, vol.4
, pp. 1-19
-
-
Nanni, A.J.1
Dixon, J.R.2
Vollmann, T.E.3
-
32
-
-
0002520520
-
The balance on the balanced scorecard - a critical analysis of some of its assumptions
-
Norreklit H. The balance on the balanced scorecard - a critical analysis of some of its assumptions. Management Accounting Research 11 1 (2000) 65-88
-
(2000)
Management Accounting Research
, vol.11
, Issue.1
, pp. 65-88
-
-
Norreklit, H.1
-
34
-
-
0346339823
-
Determinants of manufacturing strategy formulation: a longitudinal study in Hong Kong
-
Pun K.-F., Chin K.-S., White A.S., and Gill R. Determinants of manufacturing strategy formulation: a longitudinal study in Hong Kong. Technovation 24 (2004) 121-137
-
(2004)
Technovation
, vol.24
, pp. 121-137
-
-
Pun, K.-F.1
Chin, K.-S.2
White, A.S.3
Gill, R.4
-
36
-
-
0000544458
-
Axiomatic foundation of the analytic hierarchy process
-
Saaty T.L. Axiomatic foundation of the analytic hierarchy process. Management Science 32 (1986) 841-855
-
(1986)
Management Science
, vol.32
, pp. 841-855
-
-
Saaty, T.L.1
-
38
-
-
0042864554
-
Quantitative models for performance measurement systems-alternate considerations
-
Sarkis J. Quantitative models for performance measurement systems-alternate considerations. International Journal of Production Economics 86 (2003) 81-90
-
(2003)
International Journal of Production Economics
, vol.86
, pp. 81-90
-
-
Sarkis, J.1
-
39
-
-
0003429159
-
-
Computer Science Press, Rockville, MD
-
Schmucker K.J. Fuzzy Sets, Natural Language Computations, and Risk Analysis (1994), Computer Science Press, Rockville, MD
-
(1994)
Fuzzy Sets, Natural Language Computations, and Risk Analysis
-
-
Schmucker, K.J.1
-
40
-
-
0037432980
-
Assessing manufacturing management performance for notebook computer plants in Taiwan
-
Sheu D.D., and Peng S.L. Assessing manufacturing management performance for notebook computer plants in Taiwan. International Journal of Production Economics 84 (2003) 215-228
-
(2003)
International Journal of Production Economics
, vol.84
, pp. 215-228
-
-
Sheu, D.D.1
Peng, S.L.2
-
41
-
-
34548615100
-
-
W. Skinner, Manufacturing - Missing Link in Corporate Strategy, Harvard Business Review, 1969.
-
-
-
-
45
-
-
0344858917
-
Fuzzy work-in-process inventory control of unreliable manufacturing systems
-
Tsourveloudis N.C., Dretoulakis E., and Ioannidis S. Fuzzy work-in-process inventory control of unreliable manufacturing systems. Information Sciences 127 (2000) 69-83
-
(2000)
Information Sciences
, vol.127
, pp. 69-83
-
-
Tsourveloudis, N.C.1
Dretoulakis, E.2
Ioannidis, S.3
-
46
-
-
0000054991
-
Development and evaluation of five fuzzy multi-attribute decision making methods
-
Triantaphyllou E., and Lin C.-T. Development and evaluation of five fuzzy multi-attribute decision making methods. International Journal of Approximate Reasoning 14 (1996) 281-310
-
(1996)
International Journal of Approximate Reasoning
, vol.14
, pp. 281-310
-
-
Triantaphyllou, E.1
Lin, C.-T.2
-
47
-
-
0002231061
-
Type I and Type II fuzzy system modeling
-
Turksen I.B. Type I and Type II fuzzy system modeling. Fuzzy Sets and Systems 106 (1999) 11-34
-
(1999)
Fuzzy Sets and Systems
, vol.106
, pp. 11-34
-
-
Turksen, I.B.1
-
48
-
-
0003050124
-
Multi-criteria decision with soft information: an application of fuzzy set and possibility theory - I
-
Yager R.R. Multi-criteria decision with soft information: an application of fuzzy set and possibility theory - I. Fuzzy Mathematics 2 (1982) 21-28
-
(1982)
Fuzzy Mathematics
, vol.2
, pp. 21-28
-
-
Yager, R.R.1
-
49
-
-
0003050124
-
Multicriteria decision with soft information: an application of fuzzy set and possibility theory - II
-
Yager R.R. Multicriteria decision with soft information: an application of fuzzy set and possibility theory - II. Fuzzy Mathematics 2 (1982) 7-16
-
(1982)
Fuzzy Mathematics
, vol.2
, pp. 7-16
-
-
Yager, R.R.1
-
50
-
-
9544251409
-
On some new classes of implication operators and their role in approximate reasoning
-
Yager R.R. On some new classes of implication operators and their role in approximate reasoning. Information Sciences 167 (2004) 193-216
-
(2004)
Information Sciences
, vol.167
, pp. 193-216
-
-
Yager, R.R.1
-
51
-
-
0036187483
-
Measuring a manufacturing system's performance using Saaty's system with feedback approach
-
Yurdakul M. Measuring a manufacturing system's performance using Saaty's system with feedback approach. Integrated Manufacturing Systems 13 1 (2002) 25-34
-
(2002)
Integrated Manufacturing Systems
, vol.13
, Issue.1
, pp. 25-34
-
-
Yurdakul, M.1
-
52
-
-
0016458950
-
The concept of linguistic variable and its application to approximate reasoning
-
43-80
-
Zadeh L.A. The concept of linguistic variable and its application to approximate reasoning. Information Science 8-9 (1975) 199-249 43-80
-
(1975)
Information Science
, vol.8-9
, pp. 199-249
-
-
Zadeh, L.A.1
-
53
-
-
34548656175
-
-
L.A. Zadeh, A Theory of Approximate Reasoning (AR), Memo, UCB/ERL M77/58, University of California, Berkley, 1977.
-
-
-
-
54
-
-
34548630199
-
-
L.A. Zadeh, PRUF, A Meaning Representation Language for Natural Languages, Memo, UCB/ERL M77/61, University of California, Berkley, 1977.
-
-
-
|