Parent-provider communication and parental satisfaction with care of children with psychosocial problems

Patient Education and Counseling

Volumn 68, Issue 2, 2007, Pages 179-185

  Hart, Chantelle Nobile ^a   Kelleher, Kelly J ^b   Drotar, Dennis ^c   Scholle, Sarah Hudson ^d  

^a BROWN UNIVERSITY   (United States)

^b OHIO STATE UNIVERSITY   (United States)

^c CINCINNATI CHILDREN'S HOSPITAL MEDICAL CENTER   (United States)

^d National Center for Quality Assurance   (United States)

Author keywords

Parent provider communication; Psychosocial concerns; Satisfaction with care

Indexed keywords

ADOLESCENT; ADULT; ARTICLE; CHILD; CHILD BEHAVIOR; CHILDHOOD DISEASE; EMPATHY; FEMALE; HEALTH CARE QUALITY; HUMAN; INTERPERSONAL COMMUNICATION; MAJOR CLINICAL STUDY; MALE; MENTAL DISEASE; PARENT COUNSELING; PRIMARY MEDICAL CARE; PRIORITY JOURNAL; PSYCHOSOCIAL CARE; RATING SCALE; SATISFACTION; TREATMENT PLANNING;

ADOLESCENT; ATTITUDE TO HEALTH; CANADA; CHILD; CHILD BEHAVIOR DISORDERS; CHILD, PRESCHOOL; CLINICAL COMPETENCE; COMMUNICATION; COOPERATIVE BEHAVIOR; EMPATHY; FEMALE; HEALTH KNOWLEDGE, ATTITUDES, PRACTICE; HUMANS; MALE; PARENTS; PEDIATRICS; PHYSICIAN'S ROLE; PRIMARY HEALTH CARE; PROFESSIONAL-FAMILY RELATIONS; QUALITY OF HEALTH CARE; UNITED STATES;

EID: 34548476285     PISSN: 07383991     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.pec.2007.06.003     Document Type: Article

References (46)

1. Kelleher K.J., McInerny T.K., Gardner W.P., Childs G.E., and Wasserman R.C. Increasing identification of psychosocial problems: 1979-1996. Pediatrics 105 (2000) 1313-1321
2. Borowsky I.W., Mozayeny S., and Ireland M. Brief psychosocial screening at health supervision and acute care visits. Pediatrics 112 (2003) 129-133
3. Bernal P. Hidden morbidity in pediatric primary care. Pediatr Ann 32 (2003) 413-418
4. Williams J., Klinepeter K., Palmes G., Pulley A., and Foy J.M. Diagnosis and treatment of behavioral health disorders in pediatric practice. Pediatrics 114 (2004) 601-606
5. Sayal K. Annotation: pathways to care for children with mental health problems. J Clin Psychol Psychiatry 47 (2006) 649-659
6. Weitzman C.C., and Leventhal J.M. Screening for behavioral health problems in primary care. Curr Opin Pediatr 18 (2006) 641-648
7. Costello E.J. Primary care pediatrics and child psychotherapy: a review of diagnostic, treatment, and referral practices. Pediatrics 78 (1986) 1044-1051
8. Hickson G.B., Altemeier W.A., and O'Connor S. Concerns of mothers seeking care in private pediatric offices: opportunities for expanding services. Pediatrics 72 (1983) 619-624
9. Horwitz S.M., Leaf P.J., and Leventhal J.M. Identification of psychosocial problems in pediatric primary care: do family attitudes make a difference?. Arch Pediatr Adolesc Med 152 (1998) 367-371
10. Perrin E.C. Commentary: collaboration in pediatric primary care: a pediatrician's view. J Pediatr Psychol 24 (1999) 453-458
11. Stancin T., and Palermo T.M. A review of behavioral screening practices in pediatric settings: do they pass the test?. J Dev Behav Pediatr 18 (1997) 183-194
12. Wissow L.S., Larson S., Anderson J., and Hadjiisky E. Pediatric residents' responses that discourage discussion of psychosocial problems in primary care. Pediatrics 115 (2005) 1569-1578
13. Morrongiello B.A., Hillier L., and Bass M. 'What I said' versus 'what you heard': a comparison of physicians' and parents' reporting of anticipatory guidance on child safety issues. Injury Prev 1 (1995) 223-227
14. Briggs-Gowan M.J., Horwitz S.M., Schwab-Stone M.E., Leventhal J.M., and Leaf P.J. Mental health in pediatric settings: distribution of disorders and factors related to service use. J Am Acad Child Adolesc Psychiatry 39 (2000) 841-849
15. Bauer N.S., and Webster-Stratton C. Prevention of behavioral disorders in primary care. Curr Opin Pediatr 18 (2006) 654-660
16. Epstein R.M., Franks P., Fiscella K., Shileds C.G., Meldrum S.C., Kravitz R.L., and Duberstein P.R. Measuring patient-centered communication in patient-physician consultations: theoretical and practical issues. Soc Sci Med 61 (2005) 1516-1528
17. Roter D. The enduring and evolving nature of patient-physician relationship. Patient Educ Couns 39 (2000) 5-15
18. Ad hoc task force on definition of the medical home: the medical home. Pediatrics 90 (1992) 774
19. Medical home initiatives for children with special needs project advisory committee. Policy statement: the medical home. Pediatrics 110 (2002) 184-186
20. American Academy of Family Physicians, American Academy of Pediatrics, American College of Physicians, American Osteopathic Association. Joint principles of the patient-centered medical home. Retrieved from: http://www.acponline.org/hpp/approve_jp.pdf?hp; 1997.
21. Hall J.A., Roter D.L., and Katz N.R. Meta-analysis of correlates of provider behavior in medical encounters. Med Care 26 (1988) 657-675
22. Stewart M., Brown J.B., Donner A., McWhinney I.R., Oates J., Weston W.W., and Jordan J. The impact of patient-centered care on outcomes. J Fam Pract 9 (2000) 796-804
23. Aikens J.E., Bingham R., and Piette J.D. Patient-provider communication and self-care behavior among type 2 diabetes patients. Diabetes Educ 31 (2005) 681-690
24. Suarez-Almazor M.E. Patient-physician communication. Curr Opin Rheumatol 16 (2004) 91-95
25. Nobile C., and Drotar D. Research on the quality of parent-provider communication in pediatric care: implications and recommendations. J Dev Behav Pediatr 24 (2003) 1-12
26. Hart C.N., Drotar D., Gori A., and Lewin L. Enhancing parent-provider communication in ambulatory pediatric practice. Patient Educ Couns 63 (2006) 38-46
27. Clark N.M., Gong M., Schork A., Evans D., Roloff D., Hurwitz M., Maiman L., and Mellins R.B. Impact of education for physicians on patient outcomes. Pediatrics 101 (1998) 831-836
28. Clark N.M., Gong M., Schork M.A., Kaciroti N., Evans D., Roloff D., Hurwitz M., Maiman L.A., and Mellins R.B. Long-term effects of asthma education for physicians on patient satisfaction and use of health services. Eur Respir J 16 (2000) 15-21
29. Bandura A. Social cognitive theory: an agentic perspective. Annu Rev Psychol 52 (2001) 1-26
30. Miller W.R. Rediscovering fire: small interventions, large effects. Psychol Addict Behav 14 (2000) 6-18
31. Rotter J.B. Social learning and clinical psychology (1954), Prentice-Hall, New York
32. Bocian A.B., Wasserman R.C., Slora E.J., Kessel D., and Miller R. The size and age-sex composition of pediatric practice: a study from Pediatric Research in Office Settings (PROS). Arch Pediatr Adolesc Med 153 (1999) 9-14
33. Green L.A., Miller R.S., Reed F.M., Iverson D.C., and Barley G.E. How representative of typical practice are practice-based research networks? A report from the Ambulatory Sentinel Practice Network Inc. (ASPN). Arch Fam Med 2 (1993) 939-949
34. Wasserman R.C., Croft C.A., and Brotherton S.E. Preschool vision screening in pediatric practice: a study from the Pediatric Research in Office Settings (PROS) Network. Pediatrics 89 (1992) 834-838
35. American Academy of Pediatrics. Periodic survey of fellows #32 (1995), American Academy of Pediatrics, Elk Grove Village, IL
36. Wasserman R.C., Slora E.J., Bocian A.B., Fleming G.V., Baker A.E., Pedlow S.E., and Kessel W. Pediatric research in office settings (PROS): a national practice-based research network to improve children's health care. Pediatrics 102 (1998) 1350-1357
37. Kelleher K.J., Childs G.E., Wasserman R.C., McInerny T.K., Nutting P.A., and Gardner W.P. Insurance status and recognition of psychosocial problems: a report from PROS & ASPN. Arch Pediatr Adolesc Med 151 (1997) 1109-1115
38. Bertakis K.D., Roter D., and Putnam S.M. The relationship of physician medical interview style to patient satisfaction. J Fam Pract 32 (1991) 175-181
39. Wissow L.S., Roter D.L., and Wilson M.E.H. Pediatrician interview style and mothers' disclosure of psychosocial issues. Pediatrics 93 (1994) 289-295
40. Freemon B., Negrete V.F., Davis M., and Korsch B.M. Gaps in doctor-patient communication: doctor-patient interaction analysis. Pediatr Res 5 (1971) 298-311
41. Korsch B.M. What do patients and parents want to know? What do they need to know?. Pediatrics 74 (1984) 917-919
42. Wissow L.S., Roter D., Bauman L.J., Crain E., Kercsmar C., Weiss K., Mitchell H., and Mohr B. Patient-provider communication during the emergency department care of children with asthma. Med Care 36 (1998) 1439-1450
43. Mallinger J.B., Griggs J.J., and Shields C.G. Patient-centered care and breast cancer survivors' satisfaction with information. Patient Educ Couns 57 (2005) 342-349
44. Zachaiae R., Pedersen C.G., Jensen A.B., Ehrnrooth E., Rossen P.B., and von der Maase H. Association of perceived physician communication style with patient satisfaction, distress, cancer-related self-efficacy, and perceived control over disease. Br J Cancer 88 (2003) 658-665
45. Price S., Mercer S.W., and MacPherson H. Practitioner empathy, patient enablement and health outcomes: a prospective study of acupuncture patients. Patient Educ Couns 63 (2006) 239-245
46. Bensing J.M., and Donkers J. Instrumental and affective aspects of physician behavior. Med Care 30 (1992) 283-298