Misunderstanding the nature of company performance: The halo effect and other business delusions

California Management Review

Volumn 49, Issue 4, 2007, Pages 6-20

  Rosenzweig, Phil ^a  

^a IMD   (Switzerland)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 34548356913     PISSN: 00081256     EISSN: None     Source Type: Journal    
DOI: 10.2307/41166403     Document Type: Article

References (17)

1. Nanette Byrnes and Peter Burrows, "Where Dell Went Wrong," Business Week, February 19, 2007, pp. 62-63.
2. Stefan Stern, "Dell's Chief Kevin Rollins - My Part in His Downfall," Financial Times, February 6, 2007, p. 10.
3. Edward L. Thorndike, "A Constant Error in Psychological Ratings," Journal of Applied Psychology, 4 (1920): 469-477.
4. For a more extensive treatment, see William H. Cooper, "Ubiquitous Halo," Psychological Bulletin, 90/2 (1981): 218-244.
5. Barry M. Staw, "Attribution of 'Causes' of Performance: A General Alternative Interpretation of Cross-Sectional Research on Organizations," Organizational Behavior and Human Performance, 13 (1975): 414-432.
6. James R. Meindl, Sanford B. Ehrlich, and Janet M. Dukerich, "The Romance of Leadership," Administrative Science Quarterly, 30/1 (March 1985): 78-102;
7. James R. Meindl and Sanford B. Ehrlich, "The Romance of Leadership and the Evaluation of Organizational Performance," Academy of Management Journal, 30/1 (March 1987): 91-109.
8. Philip M. Rosenzweig, "What Do We Think Happened at ABB? Pitfalls in Research about Firm Performance," International Journal of Management and Decision Making, 5/4 (2004): 267-281.
9. Brad Brown and Susan Perry, "Removing the Financial Performance Halo from Fortune's Most Admired Companies, " Academy of Management Journal, 37/5 (October 1994): 1347-1359.
10. See also Charles Fombrun and Mark Shanley, "What's in a Name? Reputation Building and Corporate Strategy," Academy of Management Journal, 33/2 (June 1990): 233-258;
11. Jean B. McGuire, Thomas Schneeweis, and Ben Branch, "Perceptions of Firm Quality: A Cause or Result of Firm Performance?" Journal of Management, 16/1 (March 1990): 167-180.
12. Thomas J. Peters and Robert H. Waterman, Jr., In Search of Excellence: lessons from America's Best-Run Companies (New York, NY: Warner Books, 1982).
13. James C. Collins and Jerry I. Porras, Built to Last: Successful Habits of Visionary Companies (New York, NY: HarperBusiness, 1994).
14. Jim Collins, Good to Great: Why Some Companies Make the Leap...and Others Don't (New York, NY: Random House Business Books, 2001).
15. Ryan Underwood, "Built to Last: The True Test of Timeless Companies, " Wired, 88 (November 2004).
16. Julia Kirby, "Toward a Theory of High Performance," Harvard Business Review, 83/7-8 (July/August 2005): 30-39.
17. Jeffrey Pfeffer and Robert I. Sutton, Hard Facts, Dangerous Half-Truths, and Total Nonsense: Profiting from Evidence-Based Management (Boston, MA: Harvard Business School Press, 2006).