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Volumn 13, Issue 7, 2007, Pages 1437-1443

Equipment maintenance management system oriented to customer service

Author keywords

Customer equipment maintenance service; Data mining; Enterprise application integration; Workflow management technology

Indexed keywords

DATA MINING; ENTERPRISE RESOURCE PLANNING; MANAGEMENT; WEB SERVICES;

EID: 34548297678     PISSN: 10065911     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article
Times cited : (3)

References (11)
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    • Wang, Z.1
  • 2
    • 21144451996 scopus 로고    scopus 로고
    • Mode research on networked after sales service for contemporary integrated manufacturing
    • in Chinese
    • LIU Sheng, WANG Cheng, LIU Fei, et al. Mode research on networked after sales service for contemporary integrated manufacturing[J]. China Mechanical Engineering, 2005, 16(11): 960-964 (in Chinese).
    • (2005) China Mechanical Engineering , vol.16 , Issue.11 , pp. 960-964
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  • 3
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    • Excellent: The goal of maintenance supply chain management
    • in Chinese
    • WANG Zuo. Excellent: the goal of maintenance supply chain management[J]. China Logistics and Purchasing, 2005 (6): 10-15 (in Chinese).
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    • Wang, Z.1
  • 4
    • 34548342797 scopus 로고    scopus 로고
    • Development of device plan manage information system based on three tier architecture
    • in Chinese
    • LI Xiaolin, ZHANG Yanduo, MIN Huaqing. Development of device plan manage information system based on three tier architecture[J]. Journal of Wuhan Institute of Chemical Technology, 2002, 24(3): 61-64 (in Chinese).
    • (2002) Journal of Wuhan Institute of Chemical Technology , vol.24 , Issue.3 , pp. 61-64
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  • 5
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    • Research of equipment maintenance plan in ERP system
    • in Chinese
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    • Li, H.1    Zhao, J.2    Sun, X.3
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    • YUAN Lei, ZHANG Hao. Tele-service system supporting product lifecycle services[J]. Computer Integrated Manufacturing Systems, 2005, 11(7): 1007-1013 (in Chinese).
    • (2005) Computer Integrated Manufacturing Systems , vol.11 , Issue.7 , pp. 1007-1013
    • Yuan, L.1    Zhang, H.2
  • 7
    • 0029390447 scopus 로고
    • Modern computer-aided maintenance of manufacturing equipment and systems: Review and perspective
    • LEE J. Modern computer-aided maintenance of manufacturing equipment and systems: review and perspective[J]. Journal of Computers and Industrial Engineering, 1995, 28(4): 793-811.
    • (1995) Journal of Computers and Industrial Engineering , vol.28 , Issue.4 , pp. 793-811
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  • 8
    • 0141928867 scopus 로고    scopus 로고
    • Web-enabled intelligent e-maintenance technology
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    • XI Lifeng, ZHOU Xiaojun, LIN Zhongqin, et al. Web-enabled intelligent e-maintenance technology[J]. Computer Integrated Manufacturing Systems, 2003, 9(4): 325-329 (in Chinese).
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  • 9
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    • FENG Dezhen, GAO Ying, YUAN Linsan. Research on customer relationship management application system of manufacturing enterprises[J]. Machine Tool and Hydraulics, 2005 (17): 31-33 (in Chinese).
    • (2005) Machine Tool and Hydraulics , Issue.17 , pp. 31-33
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  • 10
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    • Internet-based intelligent after service system
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    • TONG Xufeng, WANG Dongbo, ZHU Mingquan. Internet-based intelligent after service system[J]. Computer Engineering and Applications, 2003, 39(19): 221-223 (in Chinese).
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  • 11
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.