Involving the public in NHS service planning

Journal of Health, Organisation and Management

Volumn 21, Issue 4-5, 2007, Pages 470-483

  Anton, Silvia ^a   McKee, Lorna ^a   Harrison, Stephen ^b   Farrar, Shelley ^a  

^a UNIVERSITY OF ABERDEEN   (United Kingdom)

^b UNIVERSITY OF MANCHESTER   (United Kingdom)

Author keywords

National Health Service; National Standards; Scotland

Indexed keywords

EID: 34548255291     PISSN: 14777266     EISSN: None     Source Type: Journal    
DOI: 10.1108/14777260710778989     Document Type: Article

References (29)

1. Arnstein, S. (1969), "A ladder of participation", Journal of Royal Town Planning Institute, Vol. 57, pp. 176-82.
2. Chief Executive Report (2006), Chief Executive Report, available at: www.nhs24.co.uk/html/content/mediaassets/board/2006-05- 30%20Item%204%20CE%20Report.pdf (accessed September 2006).
3. Communities Scotland (2005a), National Standards for Community Engagement, main document, available at: www.communitiesscotland.gov.uk/ stellent/groups/public/documents/webpages/cs_010771.hcsp (accessed September 2006).
4. Communities Scotland (2005b), National Standards for Community Engagement, Scottish Executive, Edinburgh, available at: www. communitiesscotland.gov.uk/stellent/groups/public/documents/webpages/ lccs_008411.pdf (accessed 29 June 2006).
5. Harrison, S. and Moran, M. (2000), "Resources and rationing: managing supply and demand in health care", in Albrecht, G., Fitzpatrick, R. and Scrimshaw, S. (Eds), The Handbook of Social Studies in Health and Medicine, Sage, New York, NY, pp. 493-508.
6. Harrison, S., Milewa, T. and Dowswell, G. (2002), "Public and user 'involvement' in the National Health Service", Health and Social Care in the Community, Vol. 10 No. 2, pp. 1-4.
7. Held, D. (1996), Models of Democracy, 2nd ed., Polity, Oxford.
8. Hundley, V. and Ryan, M. (2004), "Are women's expectations and preferences for intrapartum care affected by the model of care on offer?", BJOG: An International Journal of Obstetrics and Gynaecology, Vol. 111 No. 6, June, pp. 550-60.
9. Moynihan, R. and Smith, R. (2002), "Too much medicine? Almost certainly", British Medical Journal, Vol. 309, pp. 859-60.
10. Pierre, J. and Peters, B.G. (2000), Governance, Politics and the State, Macmillan, London.
11. Rhodes, R.A.W. (1997), Understanding Governance: Policy Networks, Governance, Reflexivity and Accountability, Open University Press, Buckingham.
12. Scotland Bill (2004), Scotland Bill, available at: www.opsi.gov.uk/ legislation/scotland/en2004/2004en07.htm (accessed September 2006).
13. Scottish Executive (2001), Scottish Executive, PFPI, available at: www.scotland.gov.uk/library3/health/pfpi-00.asp (accessed September 2006).
14. Scottish Executive (2004), Sustainable Patient Focus and Public Involvement, available at: www.show.scot.nhs.uk/sustainablepfpi/sustainablepfpi. pdf (accessed January 2006).
15. Scottish Executive (2005a), The Kerr Report, available at: www.scotland.gov.uk/Publications/2005/05/23141307/13135 (accessed June 2006).
16. Scottish Executive (2005b), Delivering for Health Report, available at: www.scotland.gov.uk/Publications/2005/11/02102635/26356 (accessed November 2005).
17. Scottish Executive (2005c), A National Framework for Service Change in the NHS in Scotland, available at: www.scotland.gov.uk/Resource/Doc/924/0012113. pdf (accessed November 2005).
18. Scottish Executive Health Department (2004), Informing, Engaging and Consulting the Public, Scottish Executive Health Department, Edinburgh, available at: www.nhshighland.scot.nhs.uk/Getting%20Involved/IECGuidance. pdf#search=%22informing%20engagingn%20and%20consulting%202002%20SEHD%22 (accessed September 2006).
19. Scottish Health Council Workplan (2006), Scottish Health Council Workplan, available at: www.scottishhealthcouncil.org/shcp/files/20060614%20- %20work%20plan.doc (accessed August 2006).
20. Commonwealth Department of Health and Aged Care (1993), "Healthy participation: achieving greater public participation and accountability in the Australian health care system", National Health Strategy background paper No. 12, Commonwealth Department of Health and Aged Care, Phillip.
21. NHS Executive (1998), The New NHS - Modern, Dependable: A National Framework for Assessing Performance, Consultation Document (EL(98)4), Department of Health, London.
22. NHS Highland Change and Innovation Plan (2004/2005), NHS Highland Change and Innovation Plan, available at: www.cci.scot.nhs.uk/cci/files/ C%20and%20I%20Plan%20Highland.pdf (accessed September 2006).
23. Parkinson, J. (2004), "Why deliberate? The encounter between deliberation and new public managers", Public Administration, Vol. 82 No. 2, pp. 377-95.
24. Scottish Executive (2003), Partnership for Care: Scotland's Health White Paper, available at: www.scotland.gov.uk/Publications/2003/02/16476/18736 (accessed October 2005).
25. Scottish Executive Health Department (2000), Our National Health. A Plan for Action, a Plan for Change, Scottish Executive Health Department, Edinburgh.
26. Shaw, J. and Baker, M. (2004), "Expert patient: dream or nightmare?", British Medical Journal, Vol. 328, pp. 723-4.
27. Smith, P. (1993), "Outcome related performance indicators and organisational control in the public sector", British Journal of Management, Vol. 4, pp. 135-51.
28. Walshe, K. (2002), "The rise of regulation in the NHS", British Medical Journal, Vol. 324, pp. 967-70.
29. West Highland Solutions Report (2004), West Highland Health Services Solutions Group, final report, available at: www.hie.co.uk/LOC-General-/- holding-area/final-reportwhhssg.pdf (accessed September 2006).