Retention of information by emergency department staff at ambulance handover: Do standardised approaches work?

Emergency Medicine Journal

Volumn 24, Issue 8, 2007, Pages 539-542

  Talbot, Rhiannon ^a   Bleetman, Anthony ^b  

^a CARDIFF UNIVERSITY SCHOOL OF MEDICINE   (United Kingdom)

^b BIRMINGHAM HEARTLANDS HOSPITAL   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; COMMUNICATION SKILL; ELECTRONIC MEDICAL RECORD; EMERGENCY CARE; EMERGENCY HEALTH SERVICE; EMERGENCY WARD; GOOD CLINICAL PRACTICE; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; MEDICAL STAFF; OBSERVATIONAL STUDY; PATIENT ASSESSMENT; PATIENT CARE; PATIENT INFORMATION; PRIORITY JOURNAL; PROSPECTIVE STUDY; RECALL; STAFF TRAINING;

AMBULANCES; CONTINUITY OF PATIENT CARE; EMERGENCY SERVICE, HOSPITAL; ENGLAND; HEALTH CARE SURVEYS; HUMANS; INTERPROFESSIONAL RELATIONS; MEDICAL RECORDS; PRACTICE GUIDELINES; PROCESS ASSESSMENT (HEALTH CARE); PROSPECTIVE STUDIES;

EID: 34547586679     PISSN: 14720205     EISSN: None     Source Type: Journal    
DOI: 10.1136/emj.2006.045906     Document Type: Article

References (7)

1. General Medical Council. Good medical practice, 3rd edn. London: GMC, 2001.
2. National Patient Safety Agency. Safe handover: safe patients. British Medical Council Junior Doctors Committee 2004. http://www.npsa.nhs.uk/site/media/documents/1037_Handover.pdf (accessed 1 May 2007).
3. Thakore S, Morrison W. A survey of the perceived quality of patient handover by ambulance staff in the resuscitation room. Emerg Med J 2001;18(4):293-6.
4. Thurgood G. Verbal handover reports: what skills are needed? Br J Nurs 1995;4(12):720-2.
5. Institute of Health & Care Development. Ambulance Service paramedic training. Bristol: IHCD, 1999.
6. Sanders MJ, Lewis LM, Quick G, et al. Mosby's paramedic textbook, 2nd rev edn. Philadelphia, PA: CV Mosby, 1994:512.
7. Miller GA. The magical number seven, plus or minus two. The Psychological Review 1956;63:81-97.