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Volumn 3, Issue 3, 2007, Pages 312-325

A holistic method for finding out critical features of industry maintenance services

Author keywords

Competitiveness; Decision making; Maintenance; Multicriteria; Performance management; Process industry; Production; Service; Standard

Indexed keywords


EID: 34547113341     PISSN: 17408849     EISSN: 17408857     Source Type: Journal    
DOI: 10.1504/IJSS.2007.013752     Document Type: Article
Times cited : (27)

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    • Parasuraman, A.1    Zeithaml, V.A.2    Berry, L.L.3
  • 13
    • 33645023376 scopus 로고    scopus 로고
    • A performance measurement system using a profit-linked multi-factor measurement model
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    • Support of information systems to decision making: Case analysis of information needs and factors in forest industry
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    • A comparative study of value-added mobile services in Finland and Taiwan
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.