Incorporating human and machine interpretation of unavailability and rhythm awareness into the design of collaborative applications

Human-Computer Interaction

Volumn 22, Issue 1-2, 2007, Pages 7-45

  Begole, James ^a   Tang, John C ^b  

^a PALO ALTO RESEARCH CENTER   (United States)

^b IBM ALMADEN RESEARCH CENTER   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

COMPUTER SUPPORTED COOPERATIVE WORK; DESIGN; MATHEMATICAL MODELS; REAL TIME SYSTEMS; VISUALIZATION;

COMPUTATIONAL MODEL; HUMAN AND MACHINE INTERPRETATION; RHYTHMIC PATTERNS;

HUMAN COMPUTER INTERACTION;

EID: 34347355464     PISSN: 07370024     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (36)

1. Agrawal, R., & Srikant, R. (2000). Privacy-preserving data mining. Proceedings of ACM-SIGMOD 2000. New York: ACM.
2. Begole, J. B., Matsakis, N. E., & Tang J. C. (2004). Lilsys: Sensing unavailability. Proceedings of the ACM Conference on Computer-Supported Cooperative Work (CSCW 2004). New York: ACM.
3. Begole, J. B., Tang, J. C., & Hill, R. (2003). Rhythm modeling, visualizations and applications. Proceedings of the ACM Symposium on User Interface Software and Technology (UIST 2003). New York: ACM.
4. Begole, J. B., Tang, J. C., Smith, R. B., & Yankelovich, N. (2002). Work rhythms: Analyzing visualizations of awareness histories of distributed groups. Proceedings of the ACM Conference on Computer-Supported Cooperative Work (CSCW 2002). New York: ACM.
5. Dabbish, L., & Kraut, R. (2004). Controlling interruptions: Awareness displays and social motivation for coordination. Proceedings of the ACM Conference on Computer-Supported Cooperative Work (CSCW 2004). New York: ACM.
6. Dempster, A. P., Laird, N. M., & Rubin, D. B. (1977). Maximum likelihood from incomplete data via the EM algorithm. Journal of the Royal Statistical Society, Series B, 39(1), 1-38.
7. Dourish, P., & Bly, S. (1992). Portholes: Supporting awareness in a distributed work group. Proceedings of the ACM Conference on Human Factors in Computing (CHI '92). New York: ACM.
8. Dunham, M. H. (2002). Data mining: Introductory and advanced topics. Upper Saddle River, NJ: Prentice Hall.
9. Edsall, R. M., Harrower, M., & Mennis, J. L. (2000). Tools for visualizing properties of spatial and temporal periodicity in geographic data. Computers & Geosciences, 26, 109-118.
10. Erickson, T., & Kellogg, W. A. (2000). Social translucence: an approach to designing systems that support social processes. ACM Transactions on Computer-Human Interaction, 7, 59-83.
11. Fish, R. S., Kraut, R. E., Root, R. W., & Rice, R. E. (1992). Evaluating video as a technology for informal communication. Proceedings of the Conference on Human Factors in Computing (CHI '92). New York: ACM.
12. Fogarty, J., Lai, J., & Christensen, J. (2004). Presence versus availability: The design and evaluation of a context-aware communication client. International Journal of Human-Computer Studies, 61, 299-317.
13. Gaver, W. W., Smith, R. B., & O'Shea, T. (1991). Effective sounds in complex systems: the ARKOLA simulation. In S. P. Robertson, G. M. Olson, and J. S. Olson, CHI '91 (Eds.), Proceedings of the SIGCHI Conference on Human Factors in Computing Systems: Reaching Through Technology, 85-90. (New Orleans, Louisiana, United States, April 27-May 02, 1991). New York: ACM Press.
14. Goffman, E. (1959). The presentation of self in everyday life. Garden City, NY: Doubleday.
15. Gonzalez, V., & Mark, G. (2004). "Constant, constant, multi-tasking craziness": Managing multiple working spheres. Proceedings of the ACM Conference on Human Factors in Computing (CHI 2004). New York: ACM.
16. Greenberg, S. & Kuzuoka, H. (2000). Using Digital but Physical Surrogates to Mediate Awareness, Communication and Privacy in Media Spaces. Personal Technologies, 4(1).
17. Haythornthwaite, C., & Wellman, B. (1998). Work, friendship, and media use for information exchange in a networked organization. Journal of the American Society for Information Science, 49, 1101-1114.
18. Horvitz, E., Koch, P., Kadie, C., & Jacobs, A. (2002). Coordinate: Probabilistic forecasting of presence and availability. Proceedings of the Eighteenth Conference on Uncertainty and Artificial Intelligence. San Francisco: Morgan Kaufmann.
19. Hudson, J. M., Christensen, J., Kellogg, W. A., & Erickson, T. (2002). "I'd be overwhelmed, but it's just one more thing to do": Availability and interruption in research management. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2002). New York: ACM.
20. Hudson, S., Fogarty, J., Atkeson, C., Forlizzi, J., Kiesler, S., Lee, J., et al. (2003). Predicting human interruptibility with sensors: A Wizard of Oz feasibility study. Proceedings of the ACM Conference on Human Factors in Computing (CHI 2003). New York: ACM.
21. Isaacs, E., Walendowski, A., & Ranganthan, D. (2002). Hubbub: a sound-enhanced mobile instant messenger that supports awareness and opportunistic interactions. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems: Changing Our World, Changing Ourselves, 179-186. (Minneapolis, Minnesota, USA, April 20-25, 2002). New York: ACM Press.
22. Liechti, O. (2000). Awareness and the WWW: An overview. ACM SIGGROUP Bulletin, 21, 3-12.
23. Moore-Ede, M. C., Sulzman, F. M., & Fuller, C. A. (1982). The clocks that time us: Physiology of the circadian timing system. Cambridge, MA: Harvard University Press.
24. Mynatt, E., & Tullio, J. (2001). Inferring calendar event attendance. Proceedings of the 6th international Conference on Intelligent User Interfaces (IUI 2001). New York: ACM.
25. Palen, L., & Dourish, P. (2003). Unpacking "privacy" for a net-worked world. Proceedings of the ACM Conference on Human Factors in Computing (CHI 2003). New York: ACM.
26. Perlow, L. A. (1999). The time famine: Toward a sociology of work time. Administrative Science Quarterly, 44, 57-81.
27. Reddy, M., & Dourish, P. (2002). A finger on the pulse: temporal rhythms and information seeking in medical work. Proceedings of the ACM Conference on Computer-Supported Cooperative Work (CSCW 2002). New York: ACM.
28. Reder, S., & Schwab, R. G. (1990). The temporal structure of cooperative activity. Proceedings of the Conference on Computer-Supported Cooperative Work (CSCW '90). New York: ACM.
29. Sproull, L. (1984). The nature of managerial attention. In L. Sproull & J. Larkey (Eds.), Advances in information processing in organizations (pp. 9-27). New York: JAI Press.
30. Straub, D., & Karahanna, E. (1998). Knowledge worker communications and recipient availability: Toward a task closure explanation of media choice. Organization Science, 9, 160-175.
31. Tang, J. C. (2006). Approaching and leave-taking: Negotiating contact in computer-mediated communication. ACM Transactions on Computer-Human Interaction. Manuscript in press.
32. Tang, J., Yankelovich, N., Begole J. B., Van Kleek, M., Li, F., & Bhalodia, J. (2001). ConNexus to Awarenex: Extending awareness to mobile users. Proceedings of the ACM Conference on Human Factors in Computing (CHI 2001). New York: ACM.
33. Tufte, E. (1990). Envisioning information. Cheshire, CT: Graphics Press.
34. Tyler, J. R., & Tang, J. C. (2003). When can I expect an email response? A study of rhythms in email usage. Proceedings of the European Conference on Computer-Supported Cooperative Work (ECSCW 2003). Amsterdam, The Netherlands: Kluwer.
35. Whittaker, S. (2003). Theories and methods in mediated communication. In A. C. Graesser, M. A. Gernsbacher, & S. R. Goldman (Eds.), The handbook of discourse processes (pp. 243-286). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
36. Zerubavel, E. (1981). Hidden rhythms: Schedules and calendars in social life. Chicago: The University of Chicago Press.