Information systems in police knowledge management

Electronic Government

Volumn 4, Issue 2, 2007, Pages 191-203

  Gottschalk, Petter ^a  

^a BI NORWEGIAN BUSINESS SCHOOL   (Norway)

Author keywords

E government; Law enforcement; Officer to application systems; Officer to information systems; Officer to officer systems; Officer to technology systems; Policing; Stages of knowledge management systems

Indexed keywords

EID: 34347336275     PISSN: 17407494     EISSN: 17407508     Source Type: Journal    
DOI: 10.1504/EG.2007.013983     Document Type: Article

References (36)

1. Alavi, M. and Leidner, D.E. (2001) 'Knowledge management and knowledge management systems: conceptual foundations and research issues', MIS Quarterly, Vol. 25, No. 1, pp.107-136.
2. Ashby, D.I. and Longley, P.A. (2005) 'Geocomputation, geodemographics and resource allocation for local policing', Transactions in GIS, Vol. 9, No. 1, pp.53-72.
3. Becerra-Fernandez, I., Gonzalez, A. and Sabherwal, R. (2004) Knowledge Management: Challenges, Solutions, and Technologies, Upper Saddle River, NJ: Prentice Hall.
4. Bock, G.W., Zmud, R.W. and Kim, Y.G. (2005) 'Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological forces, and organizational climate', MIS Quarterly, Vol. 29, No. 1, pp.87-111.
5. Chen, H., Schroeder, J., Hanck, R.V., Ridgeway, L., Atabakhsh, H., Gupta, H., Boarman, C., Rasmussen, K. and Clements, A.W. (2002) 'COPLINK connect: information and knowledge management for law enforcement', Decision Support Systems, Vol. 34, pp.271-285.
6. Chen, H., Zheng, D., Atabakhsh, H., Wyzga, W. and Schroeder, J. (2003) 'COPLINK - managing law enforcement data and knowledge', Communications of the ACM, Vol. 46, No. 1, pp.28-34.
7. Collier, P.M., Edwards, J.S. and Shaw, D. (2004) 'Communicating knowledge about police performance', International Journal of Productivity and Performance Management, Vol. 53, No. 5, pp.458-467.
8. Das, D.K. and Robinson, A.L. (2001) 'The police in Norway: a profile', Policing: An International Journal of Police Strategies and Management, Vol. 24, No. 3, pp.330-346.
9. Earl, M.J. (2000) 'Evolving the e-business', Business Strategy Review, Vol. 11, No. 2, pp.33-38.
10. Earl, M.J. (2001) 'Knowledge management strategies: toward a taxonomy', Journal of Management Information Systems, Vol. 18, No. 1, pp.215-233.
11. Garud, R. and Kumaraswamy, A. (2005) 'Vicious and virtuous circles in the management of knowledge: the case of Infosys technologies', MIS Quarterly, Vol. 29, No. 1, pp.9-33.
12. Glomseth; R. and Gottschalk, P. (2005) 'Research propositions for determinants of police investigation performance', Electronic Government, An International Journal, Vol. 2, No. 3, pp.292-304.
13. Glomseth, R., Gottschalk, P. and Karlsen, J.T. (2007) 'Leadership roles as determinants of criminal investigation performance: an empirical study of Norwegian police as value shop', International Journal of Management and Enterprise Development, Vol. 4, No. 2, pp. 128-142.
14. Gottschalk, P. (2006) Knowledge Management Systems in Law Enforcement: Technologies and Techniques, Hershey, PA: Idea Group Publishing.
15. Gottschalk, P. and Solli-Sæther, H. (2007) 'Knowledge transfer in IT outsourcing relationships: three international case studies', International Journal of Innovation and Learning, Vol. 4, No. 2, pp. 103-111.
16. Hansen, M.T., Nohria, N. and Tierney, T. (1999) 'What's your strategy for managing knowledge?', Harvard Business Review, March-April, pp. 106-116.
17. Holgersson, S. (2005) 'Yrke: POLIS - Yrkeskunnskap, motivasjon, IT-system og andre forutsetninger for politiarbeide (Police - occupational knowledge, motivation, IT system and other requirements for police work)', PhD doctoral dissertation, Institutionen för datavetenskap, Linköpings universitet, Sweden.
18. Home Office (2004) Managing Police Performance: A Practical Guide to Performance Management, Home Office, Crime Reduction and Community Safety Group, Police and Crime Standards Unit, Forensic Science Team, London, UK.
19. Home Office (2005) Guidance on Statutory Performance Indicators for Policing 2005/2006, Police Standards Unit, Home Office of the UK Government, www.policereform.gov.uk.
20. Home Office (2006) Scientific Support Performance Improvement Work Package, Home Office, Crime Reduction and Community Safety Group, Police and Crime Standards Unit, Forensic Science Team, London, UK.
21. Hughes, V. and Jackson, P. (2004) 'The influence of technical, social and structural factors on the effective use of information in a policing environment', The Electronic Journal of Knowledge Management, Vol. 2, No. 1, pp.65-76.
22. Kankanhalli, A., Tan, B.C.Y. and Wei, K.K. (2005) 'Contributing knowledge to electronic knowledge repositories: an empirical investigation', MIS Quarterly, Vol. 29, No. 1, pp.113-143.
23. King, W.R. and Teo, T.S.H. (1997) 'Integration between business planning and information systems planning: validating a stage hypothesis', Decision Sciences, Vol. 28, No. 2, pp.279-307.
24. Ko, D.G., Kirsch, L.J. and King, W.R. (2005) 'Antecedents of knowledge transfer from consultants to clients in enterprise system implementations', MIS Quarterly, Vol. 29, No. 1, pp.59-85.
25. Laudon, K.C. and Laudon, J.P. (2005) Essentials of Management Information Systems: Managing the Digital Firm, 6th ed., Upper Saddle River, NJ: Prentice Hall.
26. Lin, L., Geng, X. and Whinston, A.B. (2005) 'A sender-receiver framework for knowledge transfer', MIS Quarterly, Vol. 29, No. 2, pp.197-219.
27. Luen, T.W. and Al-Hawamdeh, S. (2001) 'Knowledge management in the public sector: principles and practices in police work', Journal of Information Science, Vol. 27, No. 5, pp.311-318.
28. Malhotra, A., Gosain, S. and El Sawy, O.A. (2005) 'Absorptive capacity configurations in supply chains: gearing for partner-enabled market knowledge creation', MIS Quarterly, Vol. 29, No. 1, pp.145-187.
29. Nolan, R.L. (1979) 'Managing the crisis in data processing', Harvard Business Review, March-April, pp. 115-126.
30. Poston, R.S. and Speier, C. (2005) 'Effective use of knowledge management systems: a process model of content ratings and credibility indicators', MIS Quarterly, Vol. 29, No. 2, pp.221-244.
31. Ryu, C., Kim, Y.J., Chaudhury, A. and Rao, H.R. (2005) 'Knowledge acquisition via three learning processes in enterprise information portals: learning-by-investment, learning-by-doing, and learning-from-others', MIS Quarterly, Vol. 29, No. 2, pp.245-278.
32. Sørensen, C. and Pica, D. (2005) 'Tales from the police: rhytms of interaction with mobile technologies', Information and Organization, Vol. 15, pp. 125-149.
33. Thibault, E.A., Lynch, L.M. and McBride, R.B. (1998) Proactive Police Management, 4th ed., Upper Saddle River, NJ: Prentice Hall.
34. Wasko, M.M. and Faraj, S. (2005) 'Why should I share? Examining social capital and knowledge contribution in electronic networks of practice', MIS Quarterly, Vol. 29, No. 1, pp.35-57.
35. Wickramasinghe, N. (2006) 'Expanding the explanatory power of agency theory for the knowledge economy', International Journal of Management and Enterprise Development, Vol. 3, No. 5, pp.510-520.
36. Wong, K.Y. (2005) 'Critical success factors for implementing knowledge management in small and medium enterprises', Industrial Management and Data Systems, Vol. 105, No. 3, pp.261-279.