E-learning quality standards for consumer protection and consumer confidence: A Canadian case study in e-learning quality assurance

Educational Technology and Society

Volumn 10, Issue 2, 2007, Pages 109-119

  Barker, Kathryn Chang ^a  

^a FuturEd Consulting Education Futurists Inc   (Canada)

Author keywords

Consumer based quality assurance; E learning quality; Quality certification; Quality mark; Quality standard

Indexed keywords

EID: 34250849534     PISSN: 11763647     EISSN: 14364522     Source Type: Journal    
DOI: None     Document Type: Article

References (48)

1. Abrioux, D. (2004). Keynote presentation. Retrieved December, 4, 2006 from http://www.madlat.ca/quality_learning/keynotes.html.
2. American Society for Training & Development (2001). E-learning certification standards. Retrieved December 4, 2006, from http://workflow.ecc-astdinstitute.org/index.cfm?sc=help&screen_name= cert_view.
3. Barker, K. C. (2006). Quality Standards for Consumer Protection. In A. Hope & P. Guiton (eds.), Strategies for sustainable open and distance learning, London and New York: Routledge and Commonwealth of Learning.
4. Barker, K. C. (2006, September). ePortfolio: A tool for quality assurance. [White Paper]. Vancouver, BC: FuturEd. Retrieved December 4, 2006, from http://www.futured.com/documents/ePortfolioforQualityAssurance_000. pdf.
5. Barker, K. C. (2006, Spring). Quality standards and quality assessment of learning objects. Vancouver, BC: FuturEd for the Society for Advancement of Excellence in Education and LearnAlberta.ca. Retrieved December 4, 2006, from http://www.ftitured.com/documents/ LearningObjectsQualityStandardsandAssessment.pdf.
6. Barker, K. C. (2005, November). Return on investment in e-learning: Discussion and ROI tool. Toronto, ON: ABC CANADA Literacy Foundation. Retrieved December 4, 2006, from http://www.futured.com/documents/e- learningandLiteracyROIGuide2005_000.pdf.
7. Barker, K. C. (2004, May). Bridging program benchmarks, recommendations and evaluation framework. FuturEd for the BC Ministry of Community, Aboriginal and Women's Issues. Retrieved April 28, 2007, from http://www.futured.com/documents/BridgingPrograms.pdf.
8. Barker, K. C. (2004, April). Consumer's guide to ePortfolio products and services, Vancouver, BC: FuturEd. Retrieved December 4, 2006, from http://www.futured.com/documents/ePConsumersGuide.pdf.
9. Barker, K. C. (2004, April). ePortfolio quality standards. Vancouver, BC: FuturEd. Retrieved December 4, 2006, from http://www.futured.com/ pdf/ePortfolio%20Quality%20Discussion%20Paper.pdf.
10. Barker, K. C. (2003). E-learning in Canada: Who can you trust? National Post Business, November 4.
11. Barker, K. C. (2003, July-September). Canadian e-learning guidelines protect consumers. The Learning Citizen, 6 (13), Retrieved May 10, 2007, from http://www.learningeitizen.net/download/LCCN_Newsletter_N6.pdf.
12. Barker, K. C. (2003, April). Studying ICT use in international education: Comparing on-line and on-site delivery of international education Research Report: Canadian Bureau for International Education, Retrieved May, 10, 2007 from http://www.cbie.ca/download/ict/Phase4final.pdf.
13. Barker, K. C. (2002, January). Canadian recommended e-learning guidelines. Vancouver, BC: FuturEd for Canadian Association for Community Education and Office of Learning Technologies, HRDC. Retrieved December 4, 2006, from http://www.futured.com/pdf/CanREGs%20Eng.pdf.
14. Barker, K. C. (2002, February). Consumer's guide to e-learning. Vancouver, BC: FuturEd for the Canadian Association for Community Education and Office of Learning Technologies, HRDC. Retrieved December 4, 2006, from http://www.futured.com/pdf/ConGuide%20Eng%20CD.pdf.
15. Barker, K. C. (2002, February). E-learning in three easy steps. School Business Affairs, 68(2), 4-8.
16. Barker, K. C. (2001, February). E-Learning: Studying Canada's virtual secondary schools, Kelowna, BC: Society for Advancement of Excellence in Education.
17. Barker, K. C. (2001, October). Information and communication technology in international education in Canada's public post-secondary education system: Literature review. Canadian Bureau for International Education. Retrieved May 10, 2007, from http://www.cbie.ca/download/ publications/Conf%20paper%20ICTs%20and%20IE%20final.pdf.
18. Barker, K. C. (2001). The FuturEd PLA/PLAR quality audit. Vancouver, BC: FuturEd. Retrieved May 10, 2007, from http://www.futured.com/pdf/ QualityAudit.pdf.
19. Barker, K. C. (1999). Serving the learning needs of education consumers. Education Canada 38 (4), 25-27.
20. Barker, K. C. (1999, March). Quality guidelines for technology-assisted distance education. Retrieved December 4, 2006, from http://www.futured.com/pdf/distance.pdf.
21. Barker, K. C. (1998). Achieving public policy goals with quality PLAR: Prior learning and assessment recognition. Ottawa, ON: Canadian Labour Force Development Board. Retrieved December 4, 2006, from http://www.futured. com/pdf/PLAR%20quality%20and%20policy%20goals.pdf.
22. Barker, K. C. (1999). Linking the literature: School effectiveness and virtual schools. Retrieved December 4, 2006, from http://www.futured.com/ pdf/Virtual.pdf.
23. Barker, K. C. et al. (1998). Survey of perceptions and attitudes toward learnware quality in Canada. Office of Learning Technologies. Retrieved December 4, 1998, from http://olt-bta.hrdc-drhc.gc.ca/resources/ Survey_e.pdf.
24. Barker, K. C. (1997). Learnware quality background paper. Vancouver, BC: FuturEd for HRDC. Retrieved May 4,2007, from http://www.futured. com/library_paper9710a.htm.
25. Barker, K. C. (1994). National training standards. Ottawa, ON: Canadian Labour Force Development Board.
26. BC MEST (1996). The status of technology in the education system: A literature review. Community Learning Network of the BC Ministry of Education, Skills, and Training.
27. British Learning Association (2005). Quality mark profiles. Retrieved December 4, 2006, from http://www.british-learning.org.uk/qualitymark/ pages/profiles.htm.
28. Candy P. C., Crebert, G., & O'Leary, J. (1994). Developing lifelong learners through undergraduate education, Retrieved May 10, 2007, from http://www.dest.gov.au/sectors/training_skills/publications_resources/ profiles/nbeet/hec/developing_lifelong_learners_through_undergraduate.htm.
29. Connick, G. (Ed.) (1999). The distance learner's guide, Upper Saddle River, NJ: Prentice Hall.
30. Cooper, L. (1999). Anatomy of an online course, Retrieved May 10,. 2007, from http://www.thejournal.com/articles/14128.
31. Eisler, D. L., Gardner, D. E., & Millner, F. A. (1998). Creating a successful virtual university, Retrieved May 10,. 2007, from http://www.educause.edu/ir/library/html/cnc9839/cnc9839.html.
32. Frayer, D. A., & West, L. B. (1997). Creating a new world of learning possibilities through instructional technology, Retrieved May 10, 2007, from http://horizon.unc.edu/projects/monograph/CD/ Instructional_Technology/Frayer.asp.
33. Fulkerth, R. (1998). A bridge for distance education: Planning for the information-age student. Syllabus Magazine, November/December, 12 (4).
34. GATE. (1996). Notes from Transnational Education and the Quality Imperative. Global Alliance for Transnational Education, Retrieved May 10, 2007, from http://www.adec.edu/international/gate2.html.
35. ISTE. (1996). Assessment: Information technologies in the K-12 curriculum. International Society for Technology in Education. Retrieved May 10, 2007, from http://www.iste.org/Content/NavigationMenu/Research/Reports/ The_Road_Ahead_Background_Papers_1997_/ Assessment_Information_Technologies_in_the_K-12_Curriculum.htm
36. Johnstone, S. M. & Krauth, B. (1996). Some principles of good practice for the virtual university, Change, March-April, 40.
37. Jones, G. R. (1997). Cyberschools: An education renaissance, Englewood, CO: Jones Digital Century Inc.
38. Kearsley, G. (1998, August) Online education: New paradigms for learning and teaching. Retrieved May 10, 2007, from http://technologysource. org/article/online_education/.
39. Lucent Technologies. (1999). A summary of quality issues in distance education, Chicago, IL: Bell Labs.
40. Miller, I. & Schlosberg, J. (1997). Guide to distance learning: Graduate education that comes to your home, New York, NY: Kaplan Books, Simon and Shuster.
41. National Centre for Educational Statistics. (1997). Distance education in higher education institutions, Washington, DC: US Department of Education, Office of Educational Research and Improvement.
42. Office of Vocational and Adult Education. (1992, July). Model Indicators of Program Quality for Adult Education Programs, Washington: US Department of Education.
43. Parker, N. (2004). The quality dilemma in online education. In Theory and practice of online learning, Chapter 16. Athabasca, AB: Athabasca University Press, Retrieved December 4, 2006, from http://cde.athabascau.ca/ online_book/ch16.html.
44. Porter, L. (1997). Creating the virtual classroom: Distance learning with the Internet, Toronto, ON: John Wiley & Sons, Inc.
45. Reeves, T. C. (1997). A model of the effective dimensions of interactive learning on the World Wide Web. Retrieved May 10, 2007, from http://itech1.coe.uga.edu/Faculty/freeves/WebPaper.pdf.
46. Russell, T. L. (Ed.) (1997). The "no significant difference" phenomenon, Retrieved May 10, 2007, from http://www. nosignificantdifference.org/.
47. th World Conference of the International Council for Distance Education, Bangkok, Thailand.
48. Western Cooperative for Educational Telecommunications. (1998). Distance education: A consumer's guide, Boulder, CO: Western Interstate Commission for Higher Education, April.