Homeless people's perceptions of welcomeness and unwelcomeness in healthcare encounters

Journal of General Internal Medicine

Volumn 22, Issue 7, 2007, Pages 1011-1017

  Wen, Chuck K ^a   Hudak, Pamela L ^b   Hwang, Stephen W ^a,b  

^a UNIVERSITY OF TORONTO   (Canada)

^b ST MICHAEL'S HOSPITAL   (Canada)

Author keywords

Homeless persons; Professional patient relations; Trust; Unwelcomeness; Welcomeness

Indexed keywords

ADULT; ARTICLE; CANADA; CONTENT ANALYSIS; EMOTION; FEMALE; HEALTH CARE PERSONNEL; HOMELESSNESS; HUMAN; MALE; NORMAL HUMAN; PERCEPTION; PERCEPTIVE DISCRIMINATION; QUALITATIVE ANALYSIS; SOCIAL STATUS;

ADULT; ATTITUDE OF HEALTH PERSONNEL; COMMUNICATION; COMMUNICATION BARRIERS; EPISODE OF CARE; FEMALE; HEALTH SERVICES ACCESSIBILITY; HOMELESS PERSONS; HUMANS; INTERVIEWS; MALE; MIDDLE AGED; ONTARIO; POWER (PSYCHOLOGY); PROFESSIONAL-PATIENT RELATIONS; TRUST;

EID: 34249937413     PISSN: 08848734     EISSN: 15251497     Source Type: Journal    
DOI: 10.1007/s11606-007-0183-7     Document Type: Article

References (19)

1. Burt MR. Helping America's Homeless. Washington, DC: Urban Institute Press; 2001.
2. Link BG, Susser E, Stueve A, Phelan J, Moore RE, Struening E. Lifetime and five-year prevalence of homelessness in the United States. Am J Public Health. 1994;84:1907-12.
3. Toronto Report Card on Housing and Homelessness 2003. City of Toronto. Available at: http://www.toronto.ca/homelessness. Accessed March 5, 2007.
4. 2006 Street Needs Assessment. City of Toronto. Available at: http://www.toronto.ca/housing/streetneeds.htm. Accessed March 5, 2007.
5. Hwang SW. Mortality among men using homeless shelters in Toronto, Ontario. JAMA. 2000;283:2152-7.
6. Cheung AM, Hwang SW. The risk of death among homeless women: a cohort study and review of the literature. CMAJ Can Med Assoc J. 2004;170:1243-7.
7. Hwang SW. Homelessness and Health. CMAJ Can Med Assoc J. 2001;164:229-32.
8. Hwang SW, Bugeja AL. Barriers to appropriate diabetes management among homeless persons in Toronto. CMAJ Can Med Assoc J. 2000;163:161-5.
9. Hwang SW, Dunn JR. Homeless people. In: Handbook of Urban Health: Populations, methods, and practice. Galea S, Vlahov D, eds. New York: Kluwer/Plenum; 2005:19-41.
10. Gelberg L, Gallagher TC, Andersen RM, Koegel P. Competing priorities as a barrier to medical care among homeless adults in Los Angeles. Am J Public Health. 1997;87:217-20.
11. Kushel MB, Vittinghoff E, Haas JS. Factors associated with the health care utilization of homeless persons. JAMA. 2001;285:200-06.
12. Bogart LM. Relationship of stereotypic beliefs about physicians to health care-relevant behaviors and cognitions among African American women. J Behav Med. 2001;24(6):573-86.
13. Atkinson PA, Coffey A. Making Sense of Qualitative Data: Complimentary Research Strategies. Thousand Oaks, CA: Sage Publications; 1996.
14. Buber M. I and Thou. Translated by Walter Kaufmann. New York: Touchstone Books; 1996.
15. Thom DH, Hall MA, Pawlson LG. Measuring patients' trust in physicians when assessing quality of care. Health Aff. 2004;23(4):124-32.
16. Fiscella K, Meldrum S, Franks P, et al. Patient trust: is it related to patient-centered behavior of primary care physicians? Med Care. 2004;42(11):1049-55.
17. Goffman E. Stigma: Notes on the Management of Spoiled Identity. Englewood Cliffs, NJ: Prentice-Hall; 1963.
18. Kushel MB, Perry S, Bangsberg D, Clark R, Moss AR. Emergency department use among the homeless and marginally housed: results from a community-based study. Am J Public Health. 2002;92:778-84.
19. North CS, Eyrich KM, Pollio DE, Spitznagel EL. Are rates of psychiatric disorders in the homeless population changing? Am J Public Health. 2004;94:103-8.