Developing workplace resilience: The role of the peer referral agent diffuser

Journal of Workplace Behavioral Health

Volumn 22, Issue 1, 2006, Pages 113-121

  Freeman, David G M ^a   Carson, Marion ^b  

^a Family Services Employee Assistance Programs   (Canada)

^b Canada Post Corporation Pacific Region   (Canada)

Author keywords

Critical incident stress; Organizational culture; Peer diffuser

Indexed keywords

EID: 34249868213     PISSN: 15555240     EISSN: None     Source Type: Journal    
DOI: 10.1300/J490v22n01_08     Document Type: Article

References (10)

1. AON Consulting (2001). Mental Health in the Workplace-Part II; Employers Can Make a Difference (Forum). Vancouver, BC, Canada.
2. Centre for Leadership and Community Learning (2003). Critical Incident Stress Certificate Program (unpublished). Justice Institute of British Columbia. Vancouver, BC, Canada.
3. Family Services EAP Pacific Region (2000). Peer Referral Agent Training Manual (unpublished). Family Services Employee Assistance Programs. Toronto, ON, Canada.
4. Flannery, R.B., Jr. (1990). Becoming Stress Resilient. New York, NY: Continuum.
5. Freeman, D.G. & Carson, M. (2004 April). Developing Employee Stress Resilience the Role of the Peer Diffuser. A paper presented to the Association of Traumatic Stress Specialists 12th International Conference on Traumatic Stress, Vancouver, BC, Canada.
6. Hartley, L. (2003). Depression in the Work Place: Best Practices for Return to Work. A paper presented at the 15th annual institute Employee Assistance Society of North America, San Antonio, TX.
7. Hospice of Palm Beach County, Inc, Horizons Bereavement Center (2004). Critical Incident Resource Manual. Online posting www.crisesinterventionnetwork.com/intervention_roberts.html
8. Mitchell, J.T. (1988). Development and Functions of a Critical Incident Stress Debriefing Team. Journal of Emergency Medical Services, 13 (12), 43-46.
9. Pearlman, L.A. & Saakvitne, K.W. (1995). Treating Therapist with Vicarious Traumatization and Secondary Traumatic Stress Disorders. In C.R. Figley (Ed.), Compassion Fatigue: Coping with Secondary Traumatic Stress Disorder in Those who Treat the Traumatized (pp. 150-177). New York, NY: Brunner/Mazel.
10. Yassen, J. (1995). Preventing Secondary Traumatic Stress. In C.R. Figley (Ed.), Compassion Fatigue: Coping with Secondary Traumatic Stress Disorder in Those who Treat the Traumatized (pp. 178-208). New York, NY: Brunner/Mazel.