Using qualitative and quantitative patient satisfaction data to improve the quality of cardiac care

The Joint Commission journal on quality improvement

Volumn 22, Issue 5, 1996, Pages 323-335

  Niles, N ^a   Tarbox, G ^a   Schults, W ^a   Swartz, W ^a   Wolf, E ^a   Robb, J ^a   Plume, S ^a   Nelson, E C ^a   Nugent, W ^a  

^a DARTMOUTH HITCHCOCK MEDICAL CENTER   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

CORONARY CARE UNIT; HEALTH CARE QUALITY; HEART SURGERY; HUMAN; ORGANIZATION AND MANAGEMENT; PATIENT CARE; PATIENT SATISFACTION; QUESTIONNAIRE; STANDARDS; TOTAL QUALITY MANAGEMENT; TRANSLUMINAL CORONARY ANGIOPLASTY; UNITED STATES;

ANGIOPLASTY, BALLOON, CORONARY; CARDIAC CARE FACILITIES; CARDIAC SURGICAL PROCEDURES; CARDIOLOGY SERVICE, HOSPITAL; HUMANS; NEW HAMPSHIRE; PATIENT CARE TEAM; PATIENT SATISFACTION; PATIENT-CENTERED CARE; PROCESS ASSESSMENT (HEALTH CARE); QUESTIONNAIRES; TOTAL QUALITY MANAGEMENT;

EID: 34249817545     PISSN: 10703241     EISSN: None     Source Type: Journal    
DOI: 10.1016/S1070-3241(16)30236-X     Document Type: Article

References (0)