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Volumn 22, Issue 5, 1996, Pages 345-357
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Linking customer judgments with process measures to improve access to ambulatory care
a a |
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Author keywords
[No Author keywords available]
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Indexed keywords
AMBULATORY CARE;
HEALTH CARE DELIVERY;
HEALTH CARE QUALITY;
HOSPITAL MANAGEMENT;
HUMAN;
INFORMATION PROCESSING;
MANAGEMENT;
MEDICAL RECORD;
NONBIOLOGICAL MODEL;
NURSING;
ORGANIZATION AND MANAGEMENT;
PATIENT SATISFACTION;
PERSONNEL MANAGEMENT;
PROCEDURES;
TELEPHONE;
TOTAL QUALITY MANAGEMENT;
AMBULATORY CARE;
APPOINTMENTS AND SCHEDULES;
DATA COLLECTION;
HEALTH SERVICES ACCESSIBILITY;
HUMANS;
MEDICAL RECORDS;
MODELS, ORGANIZATIONAL;
NURSING SERVICES;
PATIENT SATISFACTION;
PERSONNEL STAFFING AND SCHEDULING;
PRACTICE MANAGEMENT, MEDICAL;
PROCESS ASSESSMENT (HEALTH CARE);
TELEPHONE;
TOTAL QUALITY MANAGEMENT;
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EID: 34249794833
PISSN: 10703241
EISSN: None
Source Type: Journal
DOI: 10.1016/S1070-3241(16)30238-3 Document Type: Article |
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Times cited : (7)
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References (0)
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