The evolution of customer feedback in health care

The Joint Commission journal on quality improvement

Volumn 22, Issue 5, 1996, Pages 307-310

  Meterko, M ^a  

^a VETERANS AFFAIRS MEDICAL CENTER   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

CORONARY CARE UNIT; HEALTH CARE QUALITY; HUMAN; INFORMATION PROCESSING; PATIENT SATISFACTION; PROCEDURES; STANDARDS; TOTAL QUALITY MANAGEMENT; UNITED STATES;

CARDIOLOGY SERVICE, HOSPITAL; DATA COLLECTION; HUMANS; PATIENT SATISFACTION; PROCESS ASSESSMENT (HEALTH CARE); TOTAL QUALITY MANAGEMENT; UNITED STATES;

EID: 34249793203     PISSN: 10703241     EISSN: None     Source Type: Journal    
DOI: 10.1016/S1070-3241(16)30234-6     Document Type: Article

References (0)