Empirical analysis of the effects of supplier selection and integration on customer satisfaction and business performance

ICMIT 2006 Proceedings - 2006 IEEE International Conference on Management of Innovation and Technology

Volumn 2, Issue , 2006, Pages 931-935

  Zhang, Fu Jiang ^a   Tian, Ye Zhuang ^a   Sun, Xiao Lin ^a  

^a HARBIN INSTITUTE OF TECHNOLOGY   (China)

Author keywords

Business performance; Customer satisfaction; Supplier integration; Supplier selection

Indexed keywords

COMPETITIVE INTELLIGENCE; CUSTOMER SATISFACTION; DATA REDUCTION; INDUSTRIAL ECONOMICS; STRATEGIC PLANNING;

BUSINESS PERFORMANCE (BP); INTERNATIONAL MANUFACTURING STRATEGY SURVEY (IMSS); SUPPLIER INTEGRATION; SUPPLIER SELECTION;

SUPPLY CHAIN MANAGEMENT;

EID: 34249695432     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ICMIT.2006.262358     Document Type: Conference Paper

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